Job opening: CASUALTY ASSISTANCE PROGRAM SPECIALIST
Salary: $59 966 - 77 955 per year
Published at: Apr 12 2024
Employment Type: Full-time
This is a National Guard Title 32 Excepted position for a CASUALTY ASSISTANCE PROGRAM SPECIALIST, Position Description Number D2022000, and is part of the SC J11, South Carolina Army National Guard.
Duties
This position is located in the Joint Force Headquarters (State), Deputy Chief of Staff Personnel (G-1), Personnel Services Branch. The purpose of the position is to manage the day to day operations of the Casualty Assistance Program within an assigned state.The primary purpose of this position is to provide administrative support to states that occur casualties while soldiers are in a duty and non duty status. The incumbent of this position provides support to Casualty and Mortuary Affairs Center (CMAOC), Soldiers, Commanders, Federal agencies, Casualty Notification/Assistance Officers, Military Funeral Honors teams, funeral/cemetery directors, NOK, relatives, and other interested parties. This is considered a high visibility position, because of the variety of people and the mental state (bereaved) of persons being assisted. Inability to provide excellent service can and may result in concerns being escalated to General Officer, Congressional or higher levels. Receives notifications, initiates casualty reports, contacts unit responsible for notification, briefs key personnel, assists Funeral Details, and provides assistance to Next of Kin (NOK) and other interested parties. Responsible for 24/7 casualty management within the assigned state. Able to respond when state casualty reports are generated. Responsible for training casualty management alternates to take charge of operations when manager is not available. Receives notification of all death's and/or casualties. Such as, the death or believed to be death, serious or very serious illness or injury, or special category; of a soldier in a duty and non-duty status. Notifies the chain of command of incident, paying particular attention to cases with special requirements (Medal of Honor recipients, General Officers etc.), ones of a sensitive nature or if the case appears to have above average media or political interest and any problems that are encountered. Upon receipt obtains available information and initiates casualty report. Makes telephonic contact with DA and reports information locally in accordance with procedures. Notifies the Casualty Assistance Center (CAC) for notification of NOK (next-of-kin). Assist the CAC to ensure casualty notification is completed in a timely manner. Assist the CAC with assignment of a trained Casualty Assistance Officer. Once notification responsibility has been determined incumbent makes contact with the Casualty Notification Officer. Briefs notification officer of any specials need or concerns in regards to the soldier. Performs follow-up to ensure NOK was properly notified according to procedures and informs unit and state leadership of notification. Receives notification of death of veterans with requests for burial honors and forwards the request to appropriate state Military Funeral Honors personnel. Ensures identification of team by name, if possible and monitors performance through contact with team and funeral home. Identifies those cases where exceptions to normal policy may be necessary and notifies supervisor. Also, notifies supervisor if any problems are encountered or if the case appears to have above average media or political interest. Works hand in hand with the Casualty Assistance Officer and the Survivor Outreach Services personnel to ensure that all of the surviving family members needs are addressed and taken care of. Assist the CMAOC and CAC in preparing travel orders and assists with necessary arrangements for those directed to travel in conjunction with notification, assistance and honors. Assist the CMAOC and CAC with travel orders and makes arrangements for those NOK traveling due to serious illness/injury, death and funerals. Assists travelers with preparation of travel voucher as necessary. Prepares and submits reports for all casualties and documents all associated actions and inputs data in appropriate databases.
Requirements
- NATIONAL GUARD MEMBERSHIP IS REQUIRED. This is a Title 32 Technician Vacancy that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the closing date of the job vacancy.
- Selectee will be required to wear the military uniform.
- Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
- Males born after 31 December 1959 must be registered for Selective Service.
- Federal employment suitability as determined by a background investigation.
- May be required to successfully complete a probationary period.
- Participation in direct deposit is mandatory.
- For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license for the state in which they live or are principally employed.
Qualifications
THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION OPEN TO THE FOLLOWING AREA OF CONSIDERATION (AOC)
:Area of consideration 1 & 2 only
Area 1: Current employees of the South Carolina Army National Guard (Tenure 1 and 2)
Area 2: Current members of the South Carolina Army National Guard
Area 3: Any individual eligible for membership in the South Carolina Army National Guard
*If no referral is made from the target category(s), referrals MAY be made from subsequent categories (IF APPLICABLE)*
GENERAL EXPERIENCE: The level of knowledge required in applying analytical and evaluative techniques to identify, consider, and resolve issues or problems of a procedural or factual nature meet the requirements for level 1-6. This position requires knowledge of the principles, policies, program goals and methodology of the Casualty Assistance Program, to gather and analyze information on problems and difficulties encountered during the Casualty Notification/Assistance process and obtaining soldier and family information on wounded or deceased soldiers to ensure proper flow of information and timely adjudication of services .
SPECIALIST EXPERIENCE: At this level, the guide describes assignments requiring knowledge and skill in applying analytical and evaluative methods and techniques to studies concerning the efficiency and effectiveness of program operations carried out by administrative personnel. This level includes knowledge of pertinent laws, regulations, policies and precedents, which affect the use of program and related support resources in the area studied. Knowledge is used to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of work operations in a program or support setting. The assignments require knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity. The incumbent in this position applies knowledge of conventional and documented analytical techniques in performing his/her work. The incumbent manages the program to ensure long term proactive/reactive programs are available for family members of the Army. The incumbent serves as the coordinator and focal point for identifying the services required, resolves procedural issues, and maintains files and records of surviving family members.the purpose of the work is to plan and carry out projects to improve the efficiency and productivity of organizations and employees in administrative support activities. Employees at this level identify, analyze, and make recommendations to resolve conventional problems and situations. Completed reports and recommendations influence decisions by managers concerning the internal administrative operations of the organizational and activities studied. This level is met in that in this position the incumbents work is to assist leadership in the development and implementation of a comprehensive Casualty Assistance Program. The work directly affects the social and cultural wellness of military members and their families, and contributes to the improvement of effectiveness in delivering Casualty Assistance throughout the Department of the Army and Army National Guard.
Education
Substitution of Education for Specialized Experience - Completion of 2 academic years of education in an accredited college or university will satisfy the requirements forGS-4 positions. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement.
One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience for GS-5 positions.
Contacts
- Address SC J11
1 National Guard Road
Columbia, SC 29201
US
- Name: Bradley Argue
- Email: [email protected]
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