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Job opening: Manager, Process Improvement Section, CM-0301-00

Salary: $169 120 - 275 000 per year
Published at: Apr 12 2024
Employment Type: Full-time
This position is located in the Office of Risk Management and Internal Controls, Process Improvement Section of the Federal Deposit Insurance Corporation in Washington, D.C. Salary reflects a pay cap for this position of $275,000

Duties

Leads a staff of senior management analysts and management analysts to recommend process improvements, implement strategic initiatives, recover troubled projects, build external relationships, and function in a results-oriented work environment. The incumbent works directly with senior managers and staff in other FDIC Divisions and Offices. Identifies, distributes, and balances workload and tasks among employees under established policies, practices, workflow and employee skill levels, adjusting to ensure timely accomplishment of assigned tasks. Provides leadership and direction to staff advocating for the use of data to drive decision making and the quantification and analysis of business partners’ environments while building sustainable practices and systems for efficient and effective operations. Provides leadership and direction to ORMIC senior management analysts serving as risk managers on major investment projects by establishing the methodology for the identification, evaluation, and mitigation of risks to major Corporate projects. This also includes, but is not limited to, evaluating measurable benefits, evaluating cost-benefit and return-on-investment analyses as well as reporting findings to project teams, executive and steering committees, CIO Council, and the Capital Investment Review Committee (CIRC). Helps the Chief Risk Officer (CRO) to ensure adequate integration between the ERM, Corporate Management Control, and Process Improvement sections. Provides expert advice and guidance to FDIC management to assist in addressing issues related to project and program management, change management, user experiences, business process re-engineering, strategic effectiveness, and program evaluations. Meets with Division and Office senior managers to discuss existing and emerging risks. Serves as a trusted advisor to the CRO for a variety of highly complex Corporate topics, programs, and initiatives. Serves as the main point of contact (POC) with the Division of Information Technology (DIT) Project Management Office (PMO). This includes approving changes in the application of project management for capital investment projects and significant operating budget projects and building the business imperative for adopting these changes. Brings knowledge of the most current best practices and maintains expert knowledge of business process improvement by attending training, staying abreast of industry best practices, and monitoring and analyzing trends to ensure that the FDIC's process improvement program is proactive. Develops and maintains, or ensures the maintenance of procedures, guidance, and job aids related to Process Improvement, including risk management methodology and practices. Exercises supervisory personnel management authority and performs the full range of performance management duties to include: planning, assigning, and reviewing work products of subordinates; establishing guidelines and performance expectations; and, evaluating work performance and providing feedback to others on their performance. Identifies training and developmental needs for staff and provides regular recognition of staff. Works in collaboration with the appropriate Human Resources and Legal staff to administer disciplinary action. Hears and resolves grievances or other disputes as appropriate. Approves/disapproves requests for leave, telework, travel, training, etc. Coordinates team initiatives and activities on work approaches, methods or practices.    Ensures that Equal Employment Opportunity (EEO), Diversity, Equity, Inclusion, and Accessibility (DEIA), employee development, employee performance, and other personnel plans, processes, and programs are executed equitably consistent with Corporate policy, legal requirements, and the mission of the Division; organizes, coordinates, and manages the work of diverse teams of employees by assigning work, developing employee skills, assessing/monitoring employee performance, and promoting inclusion.

Requirements

Qualifications

To meet the minimum qualifications, applicants must possess the leadership and technical experiences listed below. These qualifications would typically be gained through serving in roles that require managing projects/teams or guiding the technical work of others. Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, skills, and abilities can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MINIMUM QUALIFICATIONS: All applicants must submit a resume that addresses each minimum qualification experience. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertook; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action-oriented words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments. Leadership Experience: Experience in leading and coordinating projects, including establishing expectations, reviewing work products/services, monitoring progress, and providing guidance and feedback to team members. Technical Experience: Experience helping groups; identifying and managing risks; implementing strategic initiatives; recovering troubled projects; quantifying and analyzing groups' environment; and building sustainable practices and systems for efficient and effective operations.

Education

There is no substitution of education for the experience for this position.

Contacts

  • Address Federal Deposit Insurance Corporation Human Resources, Executive Resources 3501 Fairfax Dr. Room VS-D3026 Arlington, Virginia 22226 United States
  • Name: Kaitlin McGrath
  • Phone: 703-220-1505
  • Email: [email protected]

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