This position is located in the Small Business Administration, Office of Communications and Public Liaison in Washington, DC. Serves as a senior staff member in the Digital Media Department. Serves organizationally as a lead project manager for ensuring the effective implementation of Web initiatives throughout the SBA.

Duties

Develops and administers contract vehicles to support the delivery of mission critical Web products. Keep Director informed and briefed on the status throughout the contract(s) life cycle. Develops Web content style guides, policies, standards and procedures to facilitate the effective management and implementation of SBA.gov content updates that support the agency core mission areas. OCPL liaison with OCIO as the creative and content provider; and liaison to all program offices ensuring that the Web, content and communications standards are adhered to. Applies project management techniques and best practices to the planning, development and implementation of SBA's Web content development and communications projects. This includes the development of performance standards and metrics. Corresponds in writing, over the phone and in person with senior leaders in the private and public sectors to coordinate Web and communications strategies, arranges meetings and maintains working relationships.

Requirements

• You must be a U.S. Citizen.
• You must be a current SBA career/conditional competitive service employee.
• You must successfully complete a background investigation.
• You may be required to serve a one-year probationary period.
• This is not a drug testing designated position (TDP).
• This is a non-bargaining unit position.

Qualifications

GS-14: One year of specialized experience, equivalent to the GS-13 grade level in the Federal service, obtained in either the private or public sector: Creating digital content including Web pages, program information and Web tools developed for the agency's primary Website; AND Working with various stakeholders on developing communications standards, requirements and guidelines related to digital content and serve as primary liaison with stakeholders is required.; AND Understanding of Federal government Website standards, policies and requirements pertaining to digital transformation and customer service, 508 accessibility, language translation and branding; AND Managing contractors related to a significant federal government Website; AND Managing projects independently, strategically and collaboratively with many offices in an agency-wide enterprise approach. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Miscellaneous Administration and Program Series, 0301 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled All qualification requirements must be met by 11:59 pm (Eastern Time) on 04/16/2024 of this vacancy announcement.

Education

Education may not be substituted for experience for this position.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.

Contacts

• Address Office of Communications and Public Liaison 409 3rd Street SW 7th Floor Washington, DC 20416 US
• Name: Aquila Bernard
• Email: [email protected]