About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. The position is located at Schofield Barracks, Hawaii.

Duties

Serves as the primary staff advisor and senior network technician for the Network Branch (NB) for the 30th Signal Battalion. In a staff advisor and senior subject matter expert capacity, plans and assigns work to be accomplished by the 30th Signal Battalion NB section to include establishment of priorities and preparation of schedules for completion of work. Provides advice to management and technical staff personnel on the capabilities and utilization of network technology to support the mission requirements of supported organizations. Develops and analyzes techniques for optimal network operation and the provision of rapid, responsive and accurate technical information. Develops, in conjunction with the ADP Security Officer, procedural and security standards for server and network functions. Conducts studies on computer and network performance, capacity planning, and data communications security; identifying problems, recommending solutions and implementing as needed. Assigns or acts as overall project leader, coordinating network support group activities to facilitate projects designed to upgrade or replace required network services. Acquires, installs, and troubleshoots new or existing hardware and software systems. Establishes standards, methods and procedures in the use of the network configurations for developmental and production environments. Leads team of Information Systems Management Specialist in the development, testing, performance monitoring, and maintenance of automation and data communication systems. Resolves tier II network problems for which extension of methods and techniques are required in order to meet customer needs and correct problems that manufacturer manuals do not cover due to unique operating environments in the Pacific.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Three year trial/probationary period may be required.
• Physical is required due to lifting up to 50 pounds.
• Position is subject to situational or ad hoc telework. Telework agreement required.
• The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
• The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
• The IT classification for this position is IT-I, Tier 5. This position is designated as Critical, Tier 5 sensitive. Incumbent must have a favorable T5/SSBI.
• Must be able to obtain and maintain Top Secret security clearance eligibility.
• See "Additional Information" section for additional requirements.

Qualifications

This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. United States Citizen Applying to a Cyber Excepted Service (CES) Position Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe one year specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. I have at least 1 year of applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience would be demonstrated by having experience planning, evaluating, designing, integrating, developing, operating, maintaining, and documenting the network automation and communication for the classified and unclassified Installation Campus Area Networks; experience in providing overall tier II network support for the operational WAN/LAN networks on Layer 2 switches, Layer 3 switches, Routers and Encryption devices in accordance with established Department of Defense (DOD), US Army, and Defense Information Systems Agency (DISA) directives and guidelines; providing ongoing support to information assurance requirements and activities designed to maintain the required level of security compliance for existing and newly introduced network Layer 2 switches, Layer 3 switches, Routers and Encryption devices hardware and systems in the ICAN; experience establishing standards, methods and procedures in the use of network switch and router configurations for developmental and production environments; providing support for anomalies and issues impacting the availability of network services to supported customer organizations. The OPM Qualification Standard provides the following definition: specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT]. My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address KB-W4NHAA NETCOM DO NOT MAIL Fort Huachuca, AZ 85613 US
• Name: Army Applicant Help Desk