About the Position: Serves as the technical expert within the Engineering (EN) Division of the U.S. Army Corps of Engineers (USACE) Jacksonville concerning Division-wide Data Management planning, development, implementation, problem resolution and administration.

Duties

Serves as the technical expert, authority, advisor concerning EN Division-wide development, implementation, modification, and management of long/short-range IT planning and development of division-wide IT goals, objectives, policies and priorities. Provide advice and guidance pertinent to corporate database IT equipment, software, current and potential applications, and the operation and maintenance of the system (s). Provide staff assistance, advice, guidance, and conducts broad and intensive studies both in the administrative and technical areas, concerning the use of the multiple database management systems and the most current technology available for use. Perform trouble-shooting efforts that occurs with the hardware/software and works closely with ACE-IT techs and chiefs to solve issues. Serve as Project Manager and lead over division wide studies pertinent to the application of higher authority database system plans. Facilitate trainings for Budget tools and software applications used within Engineering Division. Serve as a technical consultant to EN Division regarding design specifications for physical databases, use of high-level programming languages and report writers.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• The business travel requirement is 5%.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. Basic Requirement for IT Specialist: Specialized and Other Experience: One year of specialized experience which includes the ability to serve as a technical expert concerning policy and planning including the development of policies, short- and long-range Information Technology (IT) planning and associated processes covering the Engineering Division IT program. Ensure that the division-wide IT program is uniform, consistent and in compliance with higher authority policies and guidelines. Ability to represent the Engineering Division on management reviews and assist regarding data management and policy & planning issues. Ability to develop standard operating procedures to insure proper use of the various systems throughout the EN Division. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Computers and ElectronicsOral CommunicationTechnical CompetenceTechnology Management Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address RL-W2SR02 US ARMY ENGINEER DISTRICT-JACKSONVILLE DO NOT MAIL Jacksonville, FL 32202 US
• Name: Army Applicant Help Desk