This position is located in the Department of Labor's (DOL), Office of Workers' Compensation Programs (OWCP), Information Technology (IT) Modernization Project Management Office (PMO). The PMO works to identify business process improvements, and develops product strategy, roadmaps and requirements to successfully implement solutions in alignment with OWCP and agency priorities and operating plans to facilitate execution of the Director's goals. This position is inside the bargaining unit.

Duties

Major Duties: The incumbent serves as a Senior OWCP Representative and Strategic Integrator for enterprise operational planning efforts and associated working groups. This position serves as a principal liaison with the OCIO, ensuring proper communication and fulfilment of OWCP business and system requirements, as well as working to ensure integration and adoption of IT solutions within OWCP. Represents OWCP business interests in collaboration with OCIO related to the planning and delivery of IT solutions. This includes identifying OWCP needs, impacts to OWCP and Divisional policy and procedures, establishing current and re-engineering future business process workflows, and translating OWCP and Divisional business requirements into actionable technical tasks. Leads the collection and collaboration across program offices, if necessary, to assist with elicitation and finalization of functional requirements, and works to ensure that delivered IT solutions are usable, adoptable, and valuable to OWCP end users. Represents OWCP as a customer advocate, researching problems and solutions in conjunction with the National Office OCIO staff and IT contractors. Provides direction, answers questions, and uses creative problem-solving skills to resolve unusual and controversial problems. In collaboration with OCIO, coordinates IT related communications including staff and contractors. Ensures all divisions and offices have consistent messaging, efforts are not overlapped, and collaborate on cross-functional initiatives. Participate as a member of ad hoc teams in long-range planning for the development and implementation of future divisional and agency specific hardware/systems/software and direction as the proponent for capabilities for these customers. Responsible for devising innovative and meaningful ways to evaluate overall program goals and for adjusting those goals based on new priorities/needs. Works on projects and special assignments as required by the PMO Deputy Director or Director. Advises the PMO Director and Deputy Director, other Agency officials, and staff on pertinent issues and critical problems and makes recommendations on how to address those issues. Takes a lead or clearly visible role in deliberations and decisions relative to Information Resources Management (IRM) effectiveness, planning, resource utilization, operations, and organizational structure. Maintains a continuous awareness of policies, planning and ongoing events/activities within the Division and Agency related to IRM and modernization. Collaborates with a wide range of management, Program and IT personnel throughout OWCP, its Divisions, DOL and the industry as a whole. Develops program studies, strategic assessments and analyses of alternatives solutions to support business needs and transformation. Prepares and presents briefings and makes presentations on the assessments progress and results, to include development of technical reports and/or other related documents. Provides recommendations to inform decision makers.

Requirements

• Must be a U.S. Citizen.
• Must be at least 16 years old.
• Requires a probationary period if the requirement has not been met.
• Candidate required to obtain the necessary security/investigation level.

Qualifications

The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC, PLEASE USE THIS FORMAT MM/DD/YYYY WHEN DATING YOUR EXPERIENCE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR SPECIALIZED EXPERIENCE, DATES OF EMPLOYMENT OR SALARY. For the GS 14, Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-13 in the Federal Service. For the GS 13, Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS 12 in the Federal Service. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Qualifying specialized experience for the GS-14 is (Applicant must meet 4 of the 5 experience bullets): Applying qualitative and quantitative analytical evaluation methods to identify program improvements and initiatives. Experience applying laws, regulations, and policies when identifying program initiatives. Experience implementing organizational solutions to meet performance goals. Experience planning and preparing long-range and short-range guidance on business processes. Experience of business and system process and workflow reengineering to support business processes Qualifying specialized experience for the GS-13 is (Applicant must meet ALL 4 of the experience bullets): Experience identifying business process improvements. Experience applying laws, regulations, and policies when identifying program initiatives. Experience implementing organizational solutions to meet performance goals. Experience planning and preparing long-range and short-range guidance on business processes

Education

Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service.

If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum coursework requirements for this position. Click Evaluation of Foreign Education for more information.

Contacts

• Address Office of Workers Compensation Programs 200 Constitution Avenue NW Washington, DC 20210 US
• Name: Kevin Heldeffer
• Phone: 215-446-3722
• Email: [email protected]