Job opening: Program Support Assistant (Behavioral Health)
Salary: $45 613 - 59 298 per year
Published at: Apr 04 2024
Employment Type: Full-time
Incumbent serves as a Program Support Assistant/OA in the office of the ACOS, Behavioral Health Service Line (BHSL). The primary duty is to act as the commitment coordinator for the BHSL and VAPHS.
This position is on site with telework authorized
Duties
Major Duties:
Coordinates 302, 303, 304, 305 and 306 commitment hearings for patients who has a determination of an involuntary commitment. Liaison with providers, Veteran Allegheny County Mental Health and Allegheny County Orphans Court. Works with commitment paperwork, obtaining intentions as a course of treatment to ensure the veterans rights are not being violated. Trains staff on rules and regulations pertaining to 302 commitments. Tracks training and staff that have commitment software. If VA is mandated to transport patients to the court of appeal, the commitment coordinator will accompany the patient. Tracks voluntary and involuntary commitments for data comparisons. Maintains spreadsheets with scheduled hearings and the resulting outcome of each hearing. Works with bed management to bring Veterans in from outlying facilities.
Primary back up for the program support assistant for the BHSL and provides guidance to clerical support staff.
Coordinates with affiliated universities for resident education, physician assistants and CRNP students and back up for psychology interns and PhD students which includes office assignments, ePas requests, PIV requests and physical orientation to VAPHS and the BHSL. Tracks resident and student start and end dates, schedules CPRS training, request/recover ID badges, request/terminate parking. Track resident and student time and leave, sends monthly reports. PIV sponsor, ADPAC administrator and TMS administrator. Completes time and leave for staff. Tracks key requests. Initiates and performs a variety of administrative duties. Completes functions in the scheduling package.
Work Schedule: Monday-Friday 7:30am-3:30pm
Compressed/Flexible: No
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant (Behavioral Health)/PD03109A
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/15/2024.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
There is no educational substitution for the GS-06 level.
You may qualify based on your experience as described below:
Specialized Experience: GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: coordinate commitments and hearings for involuntary commitments, compile information, filling out forms, review information for accuracy, patient transfers, tracks data, identify trends, maintain spreadsheets, perform clerical functions of the Residency Program, maintain resident credentials, orient residents, track resident hours. Liaison with outside agencies.
You will be rated on the following Competencies for this position:
Administration and ManagementAttention to DetailCommunicationComputer SkillsCustomer Service (Clerical/Technical)FlexibilityInterpersonal SkillsLegal, Government and JurisprudenceOrganizational Stewardship
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution at this grade level.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Contacts
- Address Pittsburgh VA Medical Center
1010 Delafield Road
Pittsburgh, PA 15215
US
- Name: Jonathan Davis
- Phone: 405-439-1259
- Email: [email protected]
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