Job opening: Supervisory IT Specialist(Hosting/Data Mgmt)
Salary: $139 395 - 181 216 per year
Published at: Apr 03 2024
Employment Type: Full-time
You will serve as a Supervisory IT Specialist(Hos ting/Data Mgmt) for the Small Business Administration (SBA), Office of Capital Access (OCA), Disaster Systems Support Division (DSSD) in Herndon, Virginia. This position manages a team of IT Specialists responsible for hosting the operations of a mission-critical, complex, enterprise-wide disaster loan management system in support of the OCA mission.
Duties
As a Supervisory IT Specialist(Hosting/Data Mgmt) at the GS-2210-14, some of your typical work assignments may include:
Supervises a diverse IT workforce that enables and requires innovation and cross-organizational collaboration to achieve mission goals.
Serves as the technical authority for Operations, Hosting, Network Support, and Infrastructure as a Services (IAAS) Support.
Maintains enterprise-wide hosting and operations of a mission-critical, complex, enterprise-wise disaster loan management system.
Plans, designs, engineers, troubleshoots, procures, installs, optimizes, decommissions, and operates network and application servers, operating system software and peripheral network infrastructure equipment.
Creates and executes process documentation, configuration management plans, operations policies, backup and recovery, disaster recovery and contingency plans, and patch management plans.
Acts as a technical representative in configuration and use of office information technology.
Manages and monitors contractor performance, authorizes payment vouchers.
IMPORTANT NOTES:
This is a Permanent position, which is a competitive service status position with a full-time work schedule.
If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities.
By applying for this position with SBA's Office of Capital Access, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster.
The DSSD position is located in the business area of Herndon, VA. It is conveniently located near various eateries and shops and is accessible via public transportation.
Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.
This position is not included in a bargaining unit.
Requirements
- U.S. citizenship is required.
- You must be able to obtain and maintain a Government travel credit card.
- Favorable background investigation and credit check are required.
- Credit Score below 500 may negatively impact consideration in the hiring process.
- You must meet time-in-grade requirements by the closing date, if applicable.
- A one-year supervisory/managerial probationary period may be required.
- You may be required to complete a one-year probationary period for non-supervisors if you fail to complete the one-year supervisory/managerial probationary period.
- This position is not included in a bargaining unit.
Qualifications
Generally, time in Non-Pay status is not creditable towards the specialized experience requirement listed below.
Federal status applicants must meet both Time-In-Grade AND experience requirements by the closing date of this announcement. However, if you have separated from the Federal Government for at least 52 weeks, you are not subject to the Time-in-Grade requirement.
Time-In-Grade Requirement:
GS-14: Must have held grade GS-13 for 52 weeks
Experience:
To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement.
You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
GS-14: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-13 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following:
Leading or supervising day-to-day IT operations or IT project teams in an organization to meet mission and/or goals;
Using network systems management methods, network architecture, and topology to optimize and monitor end-to-end systems performance, transmissions protocols;
Developing policies, procedures, and strategies that ensure optimization and integration in the installation, configuration, and maintenance of the network systems operating environment; and
Implementing, troubleshooting, maintaining, and optimizing Microsoft Azure and Amazon Web Services (AWS).
Contacts
- Address Disaster Systems Support Division - DSSD
409 3rd St SW
Washington, DC 20416
US
- Name: Annette Ukah
- Phone: 703-487-8228
- Email: [email protected]
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