The position Is located in the Department of Veterans Affairs (VA) Veterans Health Administration (VHA), Mid-Atlantic HealthCare Network ,VISN 6), at the Richmond VA Medical Center (VAMC) and is the Medical Administration Officer-Assistant Chief, Health Administration Service. The incumbent assists the Medical Administration Officer with the responsibility of the managerial and program aspects of the major program areas of Health Administration Service.

Duties

Duties include but not limited to: Supervisory Duties Assists the Medical Administration Officer in the overall accountability for the Service, staff, and program operations encompassing approximately 157 FTEE with locations at Charlottesville CBOC, Emporia CBOC, Fredericksburg CBOC, Henrico CBOC, Massaponax CBOC, Mary Washington CBOC and the Fredericksburg HCC. Assists the Medical Administration Officer with the responsibility of the managerial and program aspects of the major program areas of Health Administration Service providing support to Health Information Management, including Medical Record Processing, Release of Information, Documentation and Coding, Electronic Medical Records Scanning; Provide support to Referral Coordination Team (RCT) under new program guidelines; centralized scheduling, Ward Administration, and Health Benefits comprising of the Eligibility, Outreach and Enrollment Section, Emergency Room (ER) Administration, and Beneficiary Travel/Veterans Transportation Services. Assists the Medical Administration Officer in directing HAS in broad patient administrative areas providing resource allocation data and related interpretation for assessing the management of budget and other resources; admitting patients; providing scheduling policy and administrative support to physicians, nurses, and other primary care providers; maintenance and evaluation of medical records; assuring all legal requirements for care are met; and discharging of patients. Budget Guidance and Administration Develops the need for and maintains an awareness of available resources, and makes recommendations to Medical Center management regarding needs, distribution, or redistribution of resources within HAS. Collaborates with the Medical Administration Officer for the operational budget for HAS, develops, implements, monitors, and adjusts plans to accomplish the mission effectively and cost-efficiently within budgetary constraints. Determines the resource needs of all HAS organizational elements. Assists with the orchestration of the analysis of FTE levels to meet mission execution. Collaborates with the Medical Administration Officer to ensure FTE gains and losses have minimal impact on the overtime budget. Introduces robust measures of human capital into financial reporting for the organization to ensure sufficient levels of affordable FTE. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations. Program Administration Initiates reassignment of personnel as required, and has comprehensive knowledge of Medical Center operations, advising on personnel utilization. Responsible for developing and coordinating performance standards and evaluations of HAS staff and provides counseling for position advancement. Conducts workload surveys and scheduling studies in clinics, admission services, various clinical services, and changes work distribution, scheduling policies, etc. Participates in administering programs concerning such matters as equal opportunity, merit promotion, labor management relations, and position management. Collaborates with the Medical Administration Officer to develop both long and short-range plans for HAS by coordinating the medical administration needs of the Service. Establishes minimum standards for quality and productivity and directs program implementation. Conducts special studies to resolve administrative problems that arise in the course of normal operations and will present conclusions and recommendations. Identifies problem and/or opportunities to improve care through such avenues as informal meetings, Medical Service Quality Assurance Committee meetings, statistical data, occurrence screens, incident reporting, procedure case review, etc. Performs other duties as assigned. Work Schedule: 8:00 AM- 4:40 PM, Monday-Friday Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Officer-Assistant Chief/PD00845A Relocation/Recruitment Incentives: Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/08/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems, which includes Veteran eligibility for healthcare, scheduling practices, revenue stewardship, and the Joint Commission requirements; Comprehensive knowledge of a range of administrative laws, policies, regulations, and precedents applicable to the administration of Veteran eligibility, health benefits, beneficiary travel, enrollment, eligibility, special transportation, ward administrative services, Administrative Officer of the Day duties, medical record administration, release of information, medical scanning functions, health identification, registration, appointment management and overall health administrative functions; Knowledge of relationships with other VA programs and key administrative support functions; Skill in oral and written communication skills to establish and maintain effective work relationships; Ability to make presentations in order to present highly complex data and information to audiences of senior managers and executives, as well as members of the public. You will be rated on the following Competencies for this position: Administration and ManagementConflict ManagementLeadershipOrganizational AwarenessPerformance ManagementPlanning and EvaluatingTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.


Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Central Virginia VA Health Care System 1201 Broad Rock Boulevard Richmond, VA 23249 US
• Name: Shawanna Reynolds
• Phone: 804-924-5254
• Email: [email protected]