The positions duties and responsibilities are in various administrative and technical areas of Facilities Management Service. In this capacity, renders day to day support to the Engineering Program Managers and Operation and Maintenance Supervisors at VA Black Hills Health Care System, Hot Springs, SD.

Duties

Responsible for the operational aspects of the MAXIMO Facilities Management system. Independent evaluation if each service request submitted through MAXIMO; independently determining whether to deny or approve based on established guidelines. Converting approved service requests to work orders, assigning the work to the responsible shop, monitoring status, and closing out the work orders when completed. Work with the supervisors and shop personnel to properly assign and prioritize work orders. Responsible for managing, maintaining, operating, and keeping up to date in part or in whole the work order system, which is tied to several other files, such as space inventory, equipment inventory, equipment history, maintenance procedures/manuals, PMI schedules, etc. Entering new building service equipment data into the MAXIMO system, as well as, keeping previous entries up to date. Develop preventive maintenance procedures and frequency based on knowledge obtained from manufacture recommendations and service manuals. Participate in Environment of Care Environmental Rounds to record and monitor maintenance and repair work orders. Familiar with all buildings and grounds at all sites in order to assess work according to unique needs and requirements, and will require the ability to read blueprints. Analyze data from the work order system for accuracy, completeness, and for planning and trending purposes. Serves as the initial point of contact for work order issues and concerns. Work Schedule: Monday - Friday, 7:30am - 4:00pm Telework: Not eligible for Telework. Virtual: This is not a virtual position. Position Description/PD#: Work Order Coordination Clerk/PD202210 Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized. Financial Disclosure Report: Not required. The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement., 04/05/2024. General Experience: You must have at least one (1) year of general experience that is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Examples of general experience would typically include, but are not limited to: routine clerical, keyboarding, copying, filing, and electronic record maintenance; ensuring correct format, grammar, spelling, punctuation, appearance of reports and correspondence. OR, Education: Applicant's may substitute education for the required experience. To qualify based on education for the GS-04 grade level, you must have two (2) years of education above high school, or equivalent. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. NOTE: One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (TRANSCRIPTS REQUIRED) OR, Combining Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at grade GS-04. You must have a combination of general experience and education that total 100 percent to qualify. (TRANSCRIPTS REQUIRED) NOTE: Only education in excess of one year beyond high school may be substituted for experience when qualifying based on combining education and experience. You will be rated on the following Competencies for this position: ClericalComputer SkillsCritical ThinkingCustomer Service (Clerical/Technical)Planning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VA Black Hills Health Care System 113 Comanche Road Fort Meade, SD 57741 US
• Name: Yalonda Smith
• Phone: 6124675071
• Email: [email protected]