This position serves as the Supervisor of the Information Technology Department of the Pine Ridge Service Unit located in Pine Ridge, SD. The incumbent is responsible for planning work to be accomplished by subordinates and the installation, daily operation, maintenance and problem resolution for multi-user and personal computer systems of the Service Unit. The position reports to the Deputy Health System Administrator.

Duties

Supervises and plans work based on priorities and evaluates work performance. Implements and supports multi-service software packages that automate the capture of clinical encounter information. Consults with users, management, vendors and technicians to assess computing needs and system requirements. Participates in the preparation of contract specifications for the purchase of hardware, software and service agreements. Monitors the telecommunication component and resets controls for teleprocessing connections. Coordinates the preparation and distribution of instructional materials related to systems. Provides training on new or modified data entry procedures of software.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-11 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Apply extensive knowledge of systems analysis methodologies and data processing concepts, management principles, statistical methods, and public health programs as it relates to information technology; serve as a consultant regarding the analysis, design, development and implementation of information systems; and motivate and work effectively with team members in meeting goals and deadlines. Your specialized experience must be IT related; your experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Applicants must have IT-related experience demonstrating each of the four competencies listed below. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements.

Contacts

• Address Pine Ridge Service Unit PO Box 1201 E Hwy 18 Pine Ridge, SD 57770 US
• Name: Joseph Dudley
• Phone: 605-226-7203
• Email: [email protected]