This position is located in the Department of Health and Human Services, Administration for Children and Families, headquartered in Washington, District of Columbia. This announcement has an applicant limit of 100. Once the first 100 applicants have been reached, the announcement will no longer be available to apply.

Duties

WHAT YOU'LL BE DOING DAY TO DAY As a Process Improvement Specialist, you will use your knowledge of and experience with implementing continuous process improvement for a Government Contracting Services department to optimize business results and customer experience by: Providing project leadership and technical support in the creation, management, and sustainment of a methodical approach to increasing quality and performance throughout all business areas in support of the Strategic Plan. Leading project team(s) in defining and implementing process improvements on key initiatives that result in significant improvements in service delivery, reduced costs, increased quality, and effective and efficient use of resources while reinforcing the development of a culture of quality and process improvement within an organization. Identifying potential improvement opportunities and advising management of these opportunities at the enterprise level to support the Strategic Plan. Functioning as a project manager, trainer, and facilitator by developing and maintaining training materials, recommending educational curricula, and providing guidance, training, and assistance to internal and external stakeholders.

Requirements

• U.S. Citizenship required
• Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
• Suitable for federal employment
• Meet time in grade restrictions by the closing date of the announcement
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• All qualification requirements must be met by the closing date.
• Financial disclosure statement may be required.
• Probationary (or trial) period may be required.

Qualifications

WHAT WE ARE LOOKING FOR Minimum Qualifications:GS-14 Level: You must have at least one year of specialized experience, equivalent in difficulty and responsibility to the GS-13 grade level in the Federal service (obtained in either the public or private sectors), performing at least three (3) of the following: Maintaining and/or improving internal controls or administrative procedures and systems. Developing policy and procedure manuals, operational priorities, and/or outcome-based goals and objectives for the organization. Reviewing requests that obligate resources ensuring alignment with the goals and objectives of the organization; and/or Providing program direction to subordinate staff and to a variety of other officials. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

Contacts

• Address Administration for Children and Families 330 C St SW Washington, DC 20201 US
• Name: SROC Help Desk
• Email: [email protected]