This position is located in the Department of Health and Human Services, Administration for Strategic Preparedness and Response, headquartered in Washington, District of Columbia. This announcement has an applicant limit of 50. Once the first 50 applicants have been reached, the announcement will no longer be available to apply.

Duties

WHAT YOU'LL BE DOING DAY TO DAY As a Knowledge Management Specialist you will use your knowledge of and experience with the Administration for Strategic Preparedness and Response to optimize business results and customer experience to: Develops and implements policy and program guidance governing the implementation and management of KM initiatives. Policies and guidance pertain to all aspects of this program (e.g., knowledge creation, capture, and sharing). Develops, designs, sets up, and maintains the organization's KM platforms for knowledge dissemination to an internal and external audience. Identifies and assists in establishing roles and responsibilities for supporting a KM environment; builds knowledge teams; develops a migration plan for content to support and promote KM; supports and maintains the continual development of new organizational and online communities of practice; promotes knowledge (both tacit and explicit) as assets to the organization; and develops and implements a change management program to assist in moving KM initiatives toward a knowledge-centric culture.

Requirements

• U.S. Citizenship required
• Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
• Suitable for federal employment
• Meet time in grade restrictions by the closing date of the announcement
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• All qualification requirements must be met by the closing date.
• Financial disclosure statement may be required.
• Probationary (or trial) period may be required.

Qualifications

WHAT WE ARE LOOKING FOR You must have one-year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-12 grade level in the Federal service at least three (3) ALL of the following: Serves as a consultant to managers and supervisors in recommending strategic approaches to distributing and publishing their knowledge content in a manner that best serves their program office and customer/user needs. Manages the digital files/share point/leaf or other appropriate system for tracking publications, forms, and correspondence submitted for publication. Develops internal Knowledge Management (KM) standard operating procedures, processes, guidelines, and best practices. Executes the Knowledge Management (KM) operational plan and governing programmatic changes, including preparation of action plans, implementation of quality assurance controls, and scope management. Independently develops an action plan and/or makes recommendations to address necessary changes to forms/publications as a result of a variety of statutes, regulations, policy, and legal issues and works with other analysts in a department. Uses knowledge of KM technology tools to implement KM principles and work practices to support program goals. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

Education

This job does not have an education qualification requirement.

Contacts

• Address Administration for Strategic Preparedness and Response 200 Independence Ave. SW Washington, DC 20201 US
• Name: SROC Help Desk
• Email: [email protected]