Job opening: Public Safety Dispatcher (Office Automation)
Salary: $55 924 - 72 703 per year
Published at: Mar 19 2024
Employment Type: Full-time
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
About the Position: This Public Safety Dispatcher (OA) position is located in Fort Belvoir, VA. Fort Belvoir is approximately 15 miles southwest of Washington, D.C., five miles from Alexandria, VA and next door to the community of Mount Vernon, VA.
Duties
Serves as a Public Safety Dispatcher, provides emergency police, fire and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment. Maintains an accurate status of all emergency response equipment and personnel to assure prompt and accurate response. This equipment includes police, firefighting, hazardous materials, technical rescue and ambulance. Provides Emergency Medical Dispatch Life Support care through pre-arrival instructions to callers.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- Obtain and maintain within 6 months of employment DoD Telecommunicator I and II certification(or equivalent).
- Obtain and maintain within 6 months of employment DoD Hazmat Awareness and Operations certification.
- Obtain and maintain within 6 months of employment certification in Basic Life Support CPR.
- Obtain and maintain within 6 months of employment certification in Virginia Criminal Information Network (VCIN), National Law Enforcement
Telecommunications System (NLETS) and National Crime Information Center (NCIC) certification.
- Obtain and maintain within 12 months of employment certification in Emergency Police Dispatch, Emergency Fire Dispatch, and Emergency
Medical Dispatch.
- The incumbent is responsible for attaining continuing dispatch education (CDE) requirements through in-service training. The incumbent must
maintain an overall compliance score in the performance of duties of 90 percent, or better.
- Work requires up to 12-hour rotating shifts which includes days, nights, weekends and holidays.
- Incumbent is required to work (weather essential) regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation
closure and to report to the duty station at the regularly scheduled time.
- This position requires a NACI background check.
- Subject to call back, on-call, and mandatory overtime as the mission requires.
- This position may require the employee to wear a uniform
- This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
- Obtain and maintain within 6 months of employment certification in Advance Fire Services Dispatching, Advance Police Services dispatching,
and Non-emergency Call Handling.
- Obtain and maintain within 6 months of employment certification in Domestic Violence Intervention, Suicide Intervention, 9-1-1 Liability,
Hazmat Preparedness for Dispatchers, and Advance Public Safety Dispatching.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes answering emergency 911 calls; dispatching appropriate equipment based upon knowledge of the various types of equipment/vehicles required for different emergency situations; performing intervention with distraught emergency callers during high risk situations until appropriate emergency response units arrive on the scene; providing instruction to callers on emergency medical procedures; monitoring computerized dispatch, fire alarm systems; operating automated record systems to maintain reports and retrieve information. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).
Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
You will be evaluated on the basis of your level of competency in the following areas:
Customer Service (Clerical/Technical)Information Technology ApplicationManages and Organizes InformationOral Communication
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Contacts
- Address AS-APF-W4VNAA US ARMY FT BELVOIR
DO NOT MAIL
Fort Belvoir, VA 22060
US
- Name: Army Applicant Help Desk
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