One (1) position is available in Overland, Missouri. The incumbent serves as a Management Analyst in the Centralized Support Division. The Centralized Support Division is responsible for responding to requests from the Regional Offices for military personnel and service treatment records and Privacy Act (PA) and Freedom of Information Action requests.

Duties

Major Duties Provides qualitative and quantitative assessments of the wide range of operations within assigned section. (eg. strategic planning, revising organizational structures, conducting studies of various complex processes such as employee utilization, resource allocation and delegations of authority). Performs evaluations in the processes of various systematic analyses of operations to determine the level of quality and management factors of all program areas. Examines and analyzes section productivity data and briefs the Section Chief on progress made in achieving performance goals, areas needing special attention and suggested remedial actions. Prepares workload estimates and manpower utilization requirements. Studies internal and external audit findings and other management reports. Notes out of line situations and brings them and potential corrective actions to the Section Chief's attention. Recommends solutions on inter-team issues and matters with external factors. Provides support to division management on significant issues that include, but are not limited to; policies, division goals and objectives, internal controls and the preparation of priority reports to the Director, District Office, VA Central Office, and Office of Field Operations. Tracks section progress with respect to goals and conducts reviews to improve results. Prepares for the division senior leadership review and signature assorted memorandums, letters, division bulletins and other written communications. Reviews all new directives from all sources and advises the division leadership regarding the impact on division programs and how to implement the new requirements. Reviews existing circulars, directives and other publications to assure they comply with applicable division, Regional Office, VBA and VA policies and procedures.

Requirements

• You must be a U.S. citizen to apply for this job
• Selectees are subject to a background/suitability investigation
• Selective Service registration is required for males born after 12/31/1959
• A probationary period may be required for employees and supervisors
• Selected applicants will be required to complete an online onboarding process
• Virtual: This is not a virtual position.
• This is a Bargaining Unit Position.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 04/08/2024. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here. Time-in-grade: Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-09 position you must have served 52 weeks at the GS-07 level. For a GS-11 position you must have served 52 weeks at the GS-09 level. To support your claim of time in grade, you must submit your most recent appointment, promotion, or within grade increase SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility.See the required documents section for more information. Specialized Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. To qualify for a GS-09, You must have one year of specialized experience equivalent to at least the next lower grade, GS-07, in the normal line of progression for the occupation in the organization. Specialized Experience at the GS-09 is defined as: Analyze, evaluate and advise on or improve the effectiveness of work methods and procedures; provides position management advice and recommendations to agency managers including distribution of workload among positions and organizations; experience creating and interpreting databases, develop effective tracking and filing systems to assure action items are completed; and prepare program status reports for review at all levels of management. Or applicants may substitute education for the experience required to qualify at the GS-09 level: Graduate Education. You must have at least a master's degree or equivalent or have completed 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., IF RELATED. One year of full-time graduate education is normally determined by the school you attended. If that number cannot be determined, 18 semester hours should be considered equivalent to one academic year of graduate study. Part-time graduate education is creditable on a pro-rated basis. If you qualify based on your education, you must upload or fax a copy of your college transcript along with your application. If you are selected for the position, an official college transcript(s) will be required at your start date. Or applicants can combine education and specialized experience to qualify for the position. If you have some, but not all, of the graduate education AND specialized experience described above, you may still qualify by combining the amount of creditable education and experience that you do have. To do so, first calculate the percentage of qualifying education you have as a percentage of the education required. Next, calculate the percentage of specialized experience you have as a percentage of the experience required. Then, add the two percentages. The total percentage must equal at least 100% for you to qualify for the position at the GS-09 grade level. If you qualify based on a combination of graduate education and specialized experience, you must submit a copy of your official college transcript with your application. To qualify for a GS-11, You must have one year of specialized experience equivalent to at least the next lower grade, GS-09, in the normal line of progression for the occupation in the organization. Specialized experience at the GS-11 is defined as: Evaluating programs and their functions; recommending improvements in procedures, work methods, and or organizations; and implementing changes to programs/business lines. Or applicants may substitute education for the experience required to qualify at the GS-11 level: Graduate Education. You must have at least a Ph.D. or equivalent doctoral degree or have completed 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., IF RELATED. One year of full-time graduate education is normally determined by the school you attended. If that number cannot be determined, 18 semester hours should be considered equivalent to one academic year of graduate study. Part-time graduate education is creditable on a pro-rated basis. If you qualify based on your education, you must upload or fax a copy of your college transcript along with your application. If you are selected for the position, an official college transcript(s) will be required at your start date. Or applicants can combine education and specialized experience to qualify for the position. If you have some, but not all, of the graduate education AND specialized experience described above, you may still qualify by combining the amount of creditable education and experience that you do have. To do so, first calculate the percentage of qualifying education you have as a percentage of the education required. Next, calculate the percentage of specialized experience you have as a percentage of the experience required. Then, add the two percentages. The total percentage must equal at least 100% for you to qualify for the position at the GS-11 grade level. If you qualify based on a combination of graduate education and specialized experience, you must submit a copy of your official college transcript with your application. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address St Louis Regional Benefit Office 9700 Page Ave Overland, MO 63132 US
• Name: Mark Abecia
• Phone: 515-323-7575
• Email: [email protected]