The Outpatient Pharmacy Supervisor is primarily responsible for the leadership, administrative management and operational efficiency of the Outpatient Pharmacy. This will include budgetary execution. The incumbent will prioritize work to meet established targets for outpatient wait time, number and type of medication errors, mail turn around time, out of stock rate, prescription processing time, rate and accuracy of completing consults.

Duties

VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Duties may include but not limited to: Provides first line supervision to pharmacists and pharmacy technicians as well as supervision for Pharmacy students/residents and volunteers working in the area Develops and contributes to the development of performance standards and competencies, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities Manages staff, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility's mission and goals Actively and effectively participate in DVAMS, develop and implement a leader standard work, monitor huddle and improvement boards, submit and or prepare OPI metrics and assist with service Watchlist Directs and coordinates all related Outpatient Pharmacy / Ambulatory services to facilitate the delivery of health care to patients will be directly responsible for programs to include controlled substance, methadone clinic, community care, ERXs, ScriptTalk, ePharmacy, clozapine, discharge, REMS, IPLEDGE, MUETs, MAPS, contact center, AudioCare, and CMOP. Acts on a daily basis to work under a variety of circumstances to maximize productivity and quality in support of efforts of Pharmacy leadership to accomplish facility goals Works to improve the patient experience based on reported scores and feedback from the veteran Expected to report all administrative and operational concerns with the Service Chief in a timely manner Supervises the daily operation of Outpatient Pharmacy to meet established patient wait times and to ensure that mail prescription dispensing, packaging and extemporaneous compounding are accomplished within the set times established by the pharmacy service Responsible for the accurate recording of daily time and attendance for all assigned employees Will provide advice, counsel and instruction to subordinates concerning technical and administrative matters Responsible for the development, revision and implementation of policy and procedures, SOP's and Job Instruction Sheets relevant to areas/functions under his/her supervision to include developing effective operational policies to ensure proper control for the compounding and dispensing of all therapeutic and diagnostic agents and supplies furnished to beneficiaries Assists the Chief, associate chief and other pharmacy supervisors in establishing and accomplishing the pharmacy mission and goals including setting and implementing long and short term goals for Outpatient Pharmacy Serve as chair, prepares agendas and minutes for Outpatient Pharmacy staff meetings Demonstrate working knowledge and capability to review/develop budget requests based on examination of applicable fund control points and spending trends Effectively develops and manages the pharmaceutical budget Formulates budgetary plans and forecasts Implements corrective operational actions to address budget variances Assists Pharmacy Leadership with compliance with all safety, regulatory and accrediting body requirements and acts to ensure that the service meets established performance measures and metrics Completes all required supervisory training and facility assigned training by established due date Oversight responsibility for receiving, dispensing, storage and destruction of controlled substances Effectively contribute to quality management monitoring of established dashboards, metrics and update accordingly by established due dates Work Schedule: Monday - Friday, 8am-4:30pm, with rotating tours as well as weekends and holidays to assess workload Telework: Available, Service Chief may approve on an ad-hoc basis Virtual: This is not a virtual position. Functional Statement #: 93226-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: (1) Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) (2) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). Licensure: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16. Grandfathering Provision: All licensed pharmacists employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: (1) Employees grandfathered into the GS-660 occupational series may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. (2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration, that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. (3) If a licensed pharmacist who was retained under this provision leaves the occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation. English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Grade Determinations: (GS-13) Experience: In addition to the GS-13 requirements, must have 1 year of experience equivalent to the next lower grade level. Must demonstrate the following KSAs: a. Ability to effectively supervise subordinate staff. b. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. c. Expert understanding of regulatory and quality standards pertaining to pharmacy. d. Skill in managing people or programs. Preferred Experience: One year of pharmacy supervisory experience References: VA Handbook 5005 PART II APPENDIX G15 The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is GS-13. Physical Requirements: Must be able to distinguish basic colors with ability to distinguish shades of color. This position may require heavy lifting and carrying, 45 pounds and over. Requires routine standing, bending, and stooping/squatting. As needed - pushing, walking, standing, reaching over shoulder, use of fingers, both hands and legs required, walking and standing up to four hours per tour, may include use of stairs. This position will require the candidate to read computer screens and other documents for extended period of times, up to 4 to5 hours consecutively near vision correctable at 13' to 16' to Jaeer 1 to 4, far vision correctable in one eye to 20/20 and to 20/40 in the other, hearing (aid permitted). At times, candidate may be around machinery with moving parts. The job entails working closely with others and at times alone. The work environment is inside a pharmacy -there may be extremes of temperature, distractions, noise from equipment or patient care activities. May need to handle frozen and refrigerated products. Exposure to negative and positive air pressure rooms is possible. Twisting and grasping of bottles and vials or syringes can occur. Must be able to don and work with protective garments and equipment as necessary.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address John D Dingell Department of Veterans Affairs Medical Center 4646 John R Street Detroit, MI 48201 US
• Name: Montana Martin
• Phone: (313) 858-1404
• Email: [email protected]