Employee will serve as a Transportation Assistant and Fund Control Point Clerk within the Beneficiary Travel Program location at the Veterans Healthcare Administration in White City, OR.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties will include, but may not be limited to the following: Determines eligibility for Beneficiary Travel Program and processes travel requests. Determines method of payment for authorized and unauthorized ambulance claims submitted for consideration. Receives and reviews invoices for payment of transportation services. Investigates authorizations, orders, and/or utilizes a patient record computer system and databases to review medical records and submits all documents for payment. Acts as liaison between vendors and Fiscal Service for invoices pending payment. Writes or selects appropriate letters explaining disposition of unauthorized travel claims. Explains regulatory guidelines to beneficiaries. Balances, reconciles, and adjusts invoices for payment. Documents and prepares statistical reports for fiscal year budget. Maintains and controls a filing system in accordance with regulations. Arranges all modes of transportation via air ambulance, commercial air, taxi, ambulance, bus and/or independent transports. Prepares appropriate documentation and/or scheduling for traveler according to government rates, etc. Secures reservations and tickets from carriers. Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient. Performs all other duties as assigned. Work Schedule: Monday-Friday, 8:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

SPECIALIZED EXPERIENCE: Possess one (1) full year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the Federal service. Specialized experience includes coordinating and scheduling patient transportation services, determining travel eligibility/entitlement and arranging best mode of transportation; reviewing patient transportation claims for eligibility and reimbursement; maintaining and reconciling accounting records; and working with multiple computer technology, software and databases to enter data, prepare various correspondence and reports. You will be rated on the following Competencies as part of the assessment questionnaire for this position: CommunicationsFinancial SystemsForward ThinkingTransportation IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work requires no special physical demands, but will require some physical effort such as standing, walking, bending, or sitting. The employee will be working in an office setting. Due to the stressful situations resulting from dealing with irate, intoxicated, physically and /or mentally ill patients, the incumbent must possess emotional and mental stability as well as the ability to effectively cope with and manage daily stress. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address White City VA Medical Center 8495 Crater Lake Highway White City, OR 97503 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]