As a Program Specialist (HPP Case Specialist) you will be responsible for tracking Harassment Prevention cases from initial inquiry until the status changes for closure. The selectee must reside within a 50 mile radius of an ORMDI field office or VA facility.

Duties

Provide guidance on harassment prevention complaints processing. Respond to incoming calls regarding employee complaints. Provide training and technical advice on harassment prevention policy. Conduct harassment prevention compliance reviews. Manage and track assigned harassment caseload.

Requirements

• You must be a U.S. citizen to apply for this job
• Selectees are subject to a background/suitability investigation
• Selective Service registration is required for males born after 12/31/1959
• A probationary period may be required for employees and supervisors

Qualifications

Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here. To qualify for the GS-11, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS9) in the normal line of progression for the occupation in the organization.Specialized experience is defined as work that involves (1) Receiving Harassment Prevention Cases for upload into tracking database; (2) Monitoring and tracking a database to ensure accuracy and compliance; (3) Preparing correspondence and other documents to explain Harassment Prevention policies and procedures. Or applicants may substitute education for the experience required to qualify at the GS11 level: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or a LL.M. To qualify for the GS-12 applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1)Evaluating complex Harassment Prevention and EEO cases to determine trends and other influences in an organization's climate (2) Providing technical counsel to management officials on harassment complaints; (3) Preparing, and conducting training and/or education on Harassment Prevention and EEO.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

There is no educational substitution for the GS-12 level.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address DAS Office of Resolution Management 810 Vermont Ave Washington, DC 20420 US
• Name: John Tipton
• Phone: 313-596-7200
• Email: [email protected]