This position is located in the Division of Depositor and Consumer Protection, Headquarters Office in Washington, DC of the Federal Deposit Insurance Corporation and provides high-level technical support, advisory services, and coordination for the Consumer and Community Affairs Branch (CCAB) in the improvement, modification, or capacity development of all CCAB projects and programs, with many extending beyond the FDIC and partnering with other regulatory agencies, industry, or the public.

Duties

Provides oversight and advisory services to CCAB programs: reviewing, coordinating, and providing feedback to improve and align work with organizational and functional goals. Identifies and advises staff on reporting requirements, including need for performance metrics, and assists staff in the steps to implement data gathering to support improved outcome measurements. Organizes working groups to address challenges and provides support through the attainment of resources, critical partnerships, and other means to further CCAB goals, including the implementation of the FDIC Economic Inclusion Strategic Plan. Provides project management leadership in matters regarding the development, enhancement, and utilization of financial, budgetary and/or reporting related to programs, functions, systems and technology required for the purpose of the DCP’s consumer protection and economic inclusion mission, goals and objectives. Serves as an advisor for staff with regards to DCP communications both internal and external, and for a variety of official purposes related to CCAB programs and activities. Ensures that correct writing methods and formats are used for a given type of communication, the length is acceptable for consumption by a specific audience, and that language is clear, understandable, and appropriately accomplishes the objective desired. Reviews technical information to ensure it is comprehendible to the audience, complete, and accurate. Typically, this position will review high-level documents prior to final approval by CCAB leadership, high-level proposals including requests for senior level support and/or resources, and important communication to agency officials, leadership, and/or industry executives. Meets and collaborates with CCAB staff to review projects and programs and ensure that end goals are being met as intended. Assists staff in developing metrics for the tracking and measuring of progress and success. Identifies processes where metrics can or should be captured. Independently, or with appropriate staff, develops tools for the collection and analysis of data. Assists staff and leadership in the interpretation and presentation of data to show progress of work, develop efficiencies or improvements, or to make decisions on the effectiveness or impact of work. Creates comprehensive reports for senior leadership, tailoring reports as needed to capture appropriate information, and used to make executive decisions on the direction and goals of CCAB/DCP.

Requirements

Qualifications

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here. To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the grade 13 level or above in the Federal service.  Specialized experience is defined as experience in analyzing community and economic development topics or the role of financial institutions in community and economic development, and preparing reports used for program evaluation and strategic planning. Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement. Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here.

Education

There is no substitution of education for the experience for this position.

Contacts

• Address Federal Deposit Insurance Corporation FDIC Human Resources Branch 3501 Fairfax Drive HRB (PA-1730-5007) Arlington, Virginia 22226 United States
• Name: Stephanie Correia
• Phone: 508-838-5357
• Email: [email protected]