This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Responsible for the development of specific IT plans and policies for the geographic Combatant Commander's communications team (GC3T), Communication Systems Directorate, USSOUTHCOM, Miami, Florida.

Duties

Direct the daily activities of a geographic Combatant Commander's (CCDR) communications team. Coordinate operational and programmatic issues in support of a CCDR's command, control, communications, computers, and cyber systems (C4/cyber) requirements on a 24/7 basis in the CCDR's residence, in garrison, and during all deployment travel. Review and appraise existing operating methods, practices, and procedures to detect operating deficiencies, inefficiencies, or unfavorable trends with responsibility for recommending adaptable solutions to achieve desired goals and objectives. Lead, plan, coordinate, and execute all strategic actions supporting the integration of multiple enclave connections while deployed or away from the base or office. Oversee required troubleshooting functions in the GC3T office and provide guidance for troubleshooting support to the deployed teams. Review and approve all required specifications for outside procurement and may act as project officer, exercising technical control over the procurement action. Provide leadership, guidance, and technical expertise in the acquisition and testing stages of expansion/upgrade of the GC3T segment of the command's network infrastructure. Interact with other organizations and GC3Ts regarding current and evolving technologies for senior-level communication teams. Ensure that the organization's strategic plan, mission, vision, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans, and work products and services.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain a Top-Secret Security clearance.
• This position is covered by the Civilian Drug Abuse Testing Program. Incumbent is required to sign a DA Form 5019-R "Condition of Employment for certain civilian positions identified as critical under the drug abuse testing program".
• Must complete training and obtain the required certification/recertification as outlined in DoDM 8140.03, Cyberspace Workforce Qualification and Management Program, dtd. 15 Feb 2023 or additional guidance within 6 months of assignment.
• Must be willing and able to perform duties after normal duty hours, on weekends, and on holidays.
• Must maintain a valid driver's license and operate a Government vehicle.
• Temporary Duty Travel (TDY) appr. up to 15% of the time away from home station.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience with includes 1) Accomplish technical, analytical, and advisory functions relating to multifaceted IT problems, projects, and processes that support computer hardware, systems software, and network security and architecture; 2) Evaluate the impact of proposed standards on existing procedures and develop viable solutions; 3) Communicate in writing and orally to convey goals, objectives, and guidance on IT issues; and 4) Coordinate team initiatives to meet goals and expectations AND/OR serve as a coach/mentor to other team members AND/OR provide guidance to team members on IT-related procedures, policies, and directives. The OPM Qualification Standard provides the following definition: specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT]. My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address FR-APF-W096AA HQ USSOUTHCOM DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk