For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under Announcement: 24-VAE-12329964-ST.

Duties

If selected for this position, you will join a well-respected team that is responsible for providing technical and analytical assistance to support the needs of US Attorney's Office. Typical work assignments will include: Working with staff to develop and maximize the use of applications available. Maintaining systems associated with badge access and HSPD-12 systems and issuing build access cards and HSPD-12 identification cards. Scheduling the installation of new or modified hardware, operating systems and applications software. Performing network diagnostics and resolving network problems. Managing accounts, network rights and access to systems and equipment. Troubleshooting and resolving problems with delivery of internet and intranet services. Analyzing network traffic patterns and installing network software fixes, upgrades and enhancements. Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

• You must be a U.S. Citizen or National
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
• You must be registered for Selective Service, if applicable
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.

Qualifications

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Conducting analyses and recommending resolutions to complex IT issues. 2. Customer Service: Providing customer support services including installation, configuration, troubleshooting and training. 3. Oral Communication - Providing customer training on routine and new applications and specialized applications in the office. 4. Problem Solving - Diagnosing and resolving problems in response to customer reported incidents. AND Qualifying Experience: To qualify at the GS-11, your resume must demonstrate at least one full year of specialized experience equivalent to the GS-9 level in Federal Service or equivalent experience in the private or public sector. Specialized experience defined as experience: Installing, configuring, troubleshooting, and maintaining customers hardware and software, performing network diagnostics and resolves network problems, resolving hardware/software interface and interoperability and enhancements and monitoring functionality, security and integrity of Internet and Intranet services.OR Education: One of the following types of education in a related field (e.g., Information Science, Engineering, Computer Science): a Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher graduate education leading to such a degree. This education must have been in one of the following fields or must have provided a minimum of 24 semester hours in one or more of the following fields and must have required the development or adaptation of applications, systems, or networks: Computer Science, Engineering, Information Science, Information Systems Management, Mathematics, Operations Research, Statistics, or Technology Management. OR Combination of Experience and Education: Combination of specialized experience and education when combined equal 100% of the requirements (only graduate education in excess of 2 full years is creditable). Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Education

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov
OR
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.

Contacts

• Address Eastern District of Virginia 2100 Jamieson Avenue Alexandria, VA 22314 US
• Name: US Attorney Office Eastern Virginia District
• Email: [email protected]