Job opening: Supervisory Adjudication Officer
Salary: $139 395 - 181 216 per year
Relocation: YES
Published at: Mar 05 2024
Employment Type: Full-time
This position is located in Refugee, Asylum & International Operations (RAIO), International and Refugee Affairs Division (IRAD), Refugee and International Operations (RIO) District, International Operations Field Unit.
As Deputy Director of International Operations Field Unit, you provide direction to staff engaged in adjudications, serve as USCIS representative on refugee matters and lead in the strategic mission and resource management of the refugee and international operations units.
Duties
Plan the operational direction of refugee, humanitarian and immigration adjudications, management and administrative functions, office accountability and comprehensive technical direction to facilitate case processing in the operational unit.
Clearly communicate guidelines and performance expectations for staff members to ensure office resources are effectively used to timely adjudicate cases.
Make case decisions on applications for immigration benefits by applying logical, objective determinations and using sound judgment by applying pertinent facts.
Formulate short and long term strategies and present recommendations for improvements or modifications to program execution plans.
Prepare reports, resource analyses, and field guides in support of program management objectives.
Lead, develop, supervise and provide broad technical direction to a high performing, diverse workforce of employees performing adjudications work in a fair and equitable manner.
Qualifications
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 03/14/2024.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 03/14/2024.
GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, equivalent to at least the GS-13 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Developing program standards, policies and procedures;
Managing major components of immigration policy, operational programs, and their support functions;
Serving as an expert or consultant to senior management officials on the impact of existing or proposed legislation on parole, refugee, asylum or immigration benefits programs; and
Assessing the productive, effectiveness and efficiency of immigration policy and program initiatives
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 03/14/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
Start and end dates for each grade/pay level if you've held a federal position.
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
Education
EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
Training: If you have not already done so, you will be required to attend the residential, paid RAIO Combined Training course and the Division-specific course(s) that relate to this position, at a USCIS training facility. These courses will last approximately seven weeks, and may, in some cases depending on the position, last up to eleven weeks. In addition, if you have not already done so, you may be required to attend the residential, paid BASIC Immigration Officer training program, lasting approximately six weeks, at a USCIS training facility. The trainings must be completed successfully according to the standards of the agency. Failure to do so will be grounds for mandatory removal from the position. Such failure will result in either reassignment to a different position, demotion, or separation by appropriate procedures.
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