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Job opening: INVESTIGATIONS AND INQUIRIES SPECIALIST

Salary: $60 597 - 95 310 per year
City: Santa Fe
Published at: Mar 01 2024
Employment Type: Full-time
THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION. NEW MEXICO NATIONAL GUARD This National Guard position is for a INVESTIGATIONS AND INQUIRIES SPECIALIST, Position Description Number T5231P01 and is part of the NM Command Administrative Office, National Guard.

Duties

1. Serves as a specialist to the State/JFHQ IG in processing U.S. Army Inspector General Action Requests (IGARs) and U.S. Air Force Complaints in accordance with AR 20-1 and AFI 90-301 respectively, and other applicable guidance. Independently analyzes each IGAR or complaint to identify specific problem areas, appropriate action or resolution strategy to make appropriate referrals to another agency for follow-on inquiry/investigation, and provides recommendations for corrective action to the IG in accordance with applicable regulations, higher headquarters policies and procedures, and command guidance. This position has the overall goal of assisting with the correcting of injustices and errors and eliminating conditions and practices that are detrimental to the good order, discipline and moral of National Guard personnel and helping to ensure the efficiency, best interest and reputation of the National Guard (NG). 2. Conducts oversight and quality review for investigations into allegations, ensuring thoroughness, impartiality, and appropriateness of any action taken. Incumbent hears a variety of IG complaints, grievances, inquiries, and/or suggestions at any time from military members (retired and active), civilians, and dependents. Employee determines the nature of the complaint and the specific issues to be addressed. The incumbent analyzes complaints to discern those that fall under the jurisdiction of the IG office and those that fall within the jurisdiction of other authorities. Incumbent appoints Investigating Officers (IOs) to each complaint. Briefs and instructs IOs regarding matters to be investigated and applicable evidence rules. Conducts staff assistance visits to ensure base organizations have an effective complaint resolution program that fosters good communication. Reviews and validates the results of administrative investigations, inquiries, and reviews accomplished by IG appointed investigative officers to determine that adequacy of scope, depth of fact finding, proper use of evidence and reasonableness of conclusions and/or recommendations are in accordance with appropriate guidelines. 3. As a specialist, the incumbent is responsible for the training and execution for access and use of the web-based U.S. Air Force Inspector General Automatic Case Tracking System (ACTS III) for reporting and recording Inspector General contacts and complaints, the processing of complaints and the recording of complaint resolution within the Air Force Complaint Resolution Process. Trains state level Investigating Officers (IOs) to conduct IG investigations and prepare reports or briefings on findings. Provides unit training and guidance to command and personnel on the process and the procedures for filing IG complaints or IGARs. 4. Assists in the establishment and implements the Fraud, Waste and Abuse (FWA) program in accordance with United States Army and Air Force Guidance and the applicable requirements and guidelines set out in the Department of Defense (DoD) Hotline program for reporting Fraud, Waste and Abuse complaints. 5. As required, assists members of the Army National Guard and Air National Guard on all matters and concerns related to the application, enforcement or condition of the U.S. Army or Army National Guard or U.S. Air Force or Air National Guard in accordance with regulation/instruction, policies and procedures. Conducts the State's Inspector General Program, ensuring that complaints/issues presented, rightfully belong in the IG process. Resolves issues regarding complaints or IGARs, which are received within the Inspector General Complaints Process and provides assistance on all non-IG matters. 6. Provides advice on all matters under investigation by the Office of the State Inspector General and conducts or oversees investigations, as required, in effecting a resolution for an IG complaint or IGAR. Conducts recurring/special investigations/inquiries, analyses, and studies as required. Special investigations would include such areas as Intelligence Oversight (IO), Internal Management Control Program (IMCP), Contracting, Environmental Quality Control (EQC), reprisals, or whistle blower cases involving applicable military and civilian personnel and Improper Mental Health Evaluations. Conducts automated database searches as requested by the IG and others to support investigations and inquiries. 7. Provides assistance and advice to the State Inspector General or Adjutant General, as required, on all matters subject to the jurisdiction of the Office of the State Inspector and as directed by the Adjutant General. Evaluates unit training and provides confidential observations regarding unit performance to commanders, State Inspector General, and the Adjutant General. 8. Provides assistance with Privacy Act matters relating to the State National Guard in the IG office, which includes Freedom of Information Act responsibilities. Performs other duties as assigned.

Requirements

  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a probationary period.
  • Participation in direct deposit is mandatory.
  • Must have moral attributes and personal traits that demonstrate adherence to Army and Air Force Values, and the Army Civilian Corps Creed.
  • Must have no record of criminal punishment except for minor offenses or derogatory information contained in IG records as screened by the USAIGA and SAF-IG.
  • Will be required to attend and successfully complete the Headquarters, Department of the Army Inspector General Course and the Secretary of the Air Force Inspector General Inspector General Training Course for Investigations.
  • Must successfully complete the Department of the Army Inspector General Refresher training as required by The Inspector General of the Army, and the Air Force Worldwide Training Conferences as required for refresher training.
  • Employee will be required to obtain and maintain a SECRET clearance. A minimum of an interim secret security clearance is required before an individual can perform any IG functions or have access to IG records.

Qualifications

SPECIALIZED EXPERIENCE: Must have work experiences in technical inspection methods, principles and practices in order to recognize and resolve discrepancies. Experienced in modifying established approaches, methods, or procedures to improve data gathering and analysis techniques. Experienced in working with pertinent laws, regulations, policies, and precedents which affect the use of the Inspector General Programs. Experiences included working related Inspector General programs that supported missions, identified capabilities, organizational structures, operational applications and operational techniques. Have working knowledge and skills to apply analytical and evaluative methods and techniques to assess the efficiency and effectiveness of operations. Experienced in determining or designing actions to improve operational, technical, or administrative plans and programs. Experienced in military command structures, missions, programs, and organizational relationships. Experienced in developing inspector general program goals and objectives. Experienced in establishing the sequence and timing of key operational events and milestones, and methods of evaluating the effectiveness of planning actions, as related to actual events. Knowledgeable and skilled in working various command entities involved in overall planning and execution of operations, inspections, and evaluations. Skilled in designing and planning difficult or comprehensive programs, advanced report writing, and experienced in developing solutions to portions of broad, important, and critical National Guard concerns, issues, or congressional matters. Skilled in the ability to plan, organize, and develop projects; make recommendations on substantive operating programs; and negotiate effectively with others to accept and implement recommendations where the proposals involve substantial resources. Experienced in adapting precedents or existing strategies to meet unusual needs, special demands, and determine feasible solutions to meet mission requirements. Experiences involved providing general administrative direction and establishing broad objectives for inspection planning. Skilled in executing inspections, new programs, and, skilled in developing, interpreting, and implementing inspector general program policies. Experienced in planning and organizing assigned programs, estimating unit resources, capabilities, and objectives; and, coordinating with staff and line management personnel to resolve conflicts. Conducted and completed phases of assigned projects. Experiences included informing supervisors of potentially controversial findings, issues, or problems with widespread impact. Experienced in completing projects, evaluations, or reports; and knowledgeable of organizational goals, guidelines, and effectiveness required to achieve intended objectives. Experienced in the use of judgment, initiatives, and resourcefulness in deviating from established methods to modify, adapt, and/or refine broader guidelines to resolve specific complex or intricate issues and problems. Experienced in identifying research trends and patterns, developing new methods and criteria, or recommending changes to complete the required planning and programming requirements. Work experiences consisted of plans and programs that require analysis of interrelated issues of effectiveness, efficiency, productivity, and developing recommendations to resolve issues and problems. Competencies were gained in developing recommendations for overall detailed plans, goals, and objectives for implementation and evaluation of the program. Experienced in addressing issues, problems or concepts and skilled in observations and analysis projections. Experiences may have included addressing difficult and sensitive issues based on variations in the nature of the processes evaluated, the diverse missions of the units assigned, and resource limitations. Experienced in compiling, reconciling, and correlating data from a various sources, separate service programs, and integral record systems. Experienced in researching, cross-checking information, analyzing, and interpreting data to obtain accurate and relevant information.

Education

You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

Contacts

  • Address NM Command Administrative Office 47 Bataan Boulevard Santa Fe, NM 87508-4695 US
  • Name: Jonelle Suina
  • Phone: 505-407-3610
  • Email: [email protected]

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