The selectee for this Supervisory Management Analyst position will serve as a supervisor over Legal Administrative Specialists (Contact Representatives) and the administrative support staff and will provide management and program analysis support to management in the Enrollment Eligibility Division as well as, other divisions in the Health Eligibility Center (HEC).

Duties

Major Duties Include (but are not limited to): Performs administrative and Human Resource management functions relative to the staff supervised;Determines educational and training needs for the assigned unit and ensures that the proper resources and training are provided to the unit employees; Analyzes reports and works together with staff to recommend alternate methods of work; Conducts audits of program procedures to identify methods of increasing the efficiency of the program while achieving program goals; Develops statistical and narrative data to justify work unit adjustments or position restructuring as a more productive or efficient use of personnel resources; Plans, develops, and conducts internal review studies of related agency functions of substantial technical complexity; Performs special studies and program audits to assess the effectiveness and efficiency of the program and develops technical data and management tools to present the results of these reviews; Provides proactive technical and administrative direction to unit employees; and Interviews candidates for positions in the unit, recommends approval or rejection for actions on appointments, promotions, or reassignments, as well as, awards and disciplinary actions. Promotion Potential: This GS-12 position is being announced at the full performance level. Work Schedule: M-F, 8 hour shift between 7AM-5PM (TBD by Supervisor) Position Location: This position is physically located onsite in Atlanta, Georgia. Please Note: The selectee will be physically reporting onsite in Atlanta, Georgia and employee must reside within 50 miles of a VA Medical Center or Member Services Location in Atlanta, Georgia. Telework: Available. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a Virtual position. Remote: This is not a Remote position. Position Description/PD#: Supervisory Management Analyst/PD01509A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/05/2024. Time-In-Grade Requirement (GS-12): Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For this GS-12 position, you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Please Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement, current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below. Specialized Experience (GS-12): You must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Examples of Specialized Experience include (but are not limited to): 1) Demonstrates a quality leadership style in a manner conducive to an environment of continuous quality improvement 2) Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirement of assignments, and the capabilities of employees 3) Develops, analyzes, evaluates, makes recommendations, and/or decisions regarding work methods, organizational structure, or procedures that promote efficiency 4) Assesses program compliance and proposes significant changes to work practices with potentially major impact on the agency programs 5) Uses considerable judgment and ingenuity to analyze the organization and identifies the impact of establishing new guidelines and procedures 6) Develops performance standards and evaluates the performance of subordinate personnel 7) Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher level supervisor or manager You will be rated on the following Competencies for this position: Ability to Lead or SuperviseAnalysis and Problem SolvingAnalytical ReasoningManages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is basically sedentary, although some slight physical effort may be required. The work may require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Transcripts are not requested.

Contacts

• Address VHA Member Services 3401 SW 21st St Bldg 9 Topeka, KS 66604 US
• Name: Michael Corbin
• Phone: (785) 350-3987
• Email: [email protected]