Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as a first level supervisor, providing planning, directing, organizing, and exercising control over nonsupervisory employees assigned to Benefits and Entitlements Operations Section.

Duties

Plans, organizes, and directs the activities of Benefits and Entitlements Operations Section, ensuring that benefits and entitlements complies with legal and regulatory requirements and meets customer needs Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management Represents Benefits and Entitlements Operations Section with a variety of installation and functional area organizations Provides benefits and entitlements advice resolving the most technically complex/difficult, sensitive and highly volatile issues

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Work may occasionally require travel away from the normal duty station on military or commercial aircraft
• May be required to work shifts or non-normal duty hours
• One year supervisory probationary period is required
• Position is Centrally Managed; PCS is authorized

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience include knowledge of a wide range of Human Resources Management functions, theories, techniques and the relationship of the various personnel disciplines and knowledge of and the ability to apply laws, executive orders, regulations, policies, and concepts pertaining to employee benefits and entitlement. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: A sound theoretical knowledge and practical understanding of federal personnel management functions, theories, techniques and the relationship of the various personnel disciplines and knowledge of and the ability to apply laws, executive orders, regulations, policies, and concepts pertaining to employee benefits and entitlement Knowledge of the methods and techniques of fact finding, analysis, and resolution of complex problems and the development of concrete action plans to solve problems Knowledge of principles and practices of team building, ability to establish performance goals and assess progress toward their achievement, and ability to train and work effectively with widely diverse, individuals and groups Knowledge of automated data processing functions, techniques, and capabilities and the ability to assimilate and translate the logic of personnel management to the data system Ability to plan, organize, and direct the functions and staff of a small to medium sized organization, and to communicate effectively with others, both orally and in writing, in working out solutions to problems or question relating to work Knowledge of safety and security regulations, practices, and procedures PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Air Force Personnel Center 550 C Street W JBSA Randolph AFB, TX 78150 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]