About the position: This position will be assigned to the Resource Management office at Sheppard AFB, TX and is scheduled for 5 days a week, normally Monday and Friday, from 0700-1600 With Call-Back assignments during nights/weekends as necessary..

Duties

SystemSystems administrator for the commercial network of the Force Support Squadron (FSS) information systems, enduring FSS information systems, ensuring FSS local and wide area network (LAN/WAN) systems, referred to as the FSS.NET, comply with legal and regulatory requirements and meet customers need. Under supervisor supervision manages all aspects of this enterprise network to include protocols, topologies, and communications; thus ensuring availability, integrity, efficiency, and reliability of services. Reviews organization mission, functions, and manning to identify requirements and initiates requests for additional resources to ensure success in meeting goals and objectives. Provides on-going technical support and training to customers IT equipment within the scope of ownership to ensure proper functional use of equipment and programs to preclude undue interruptions to ITT services. Under supervisors supervision participates with managers, computer users, and others to analyze established systems to determine reliability, productivity, and user friendliness of those systems. Responds to trouble reports by analyzing programs, providing solutions, and recommending actions necessary to avoid future difficulties, such as enhancing, replacing, or modifying existing programs or applications. Identifies potential performance or capability problems and reports to supervisor. Coordinates efforts and works closely with customers, support personnel, and commercial vendors to resolve network, hardware, and software issues. Provides backup capabilities for systems management/administration, to include functions at the unit-level within the following capabilities. Functional Systems Administrator (FSA), Computer Support Technician (CST), Information Technology Equipment Custodian (ITEC), Cybersecurity Liaison (CL), PCI Compliance, Juniper Network Certified Internet Associate-Security (JNCIA-SEC) and Juniper Security, reports any issues to supervisor. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12331003

Requirements

• This position requires the incumbent to complete a background investigation with favorable results for a Secret Clearance.
• Subject to satisfactory completion of a pre-employment physical.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 03/01/2024 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicant must have reasonable experience that demonstrated the ability to perform the above duties to the level of the position. Must have general knowledge of small computers and software the ability to work independently and the ability to communicate effectively. Must have specialized experience in the operation of a computer system i.e. preparing equipment for operations set configurations monitoring and taking action in response to network problems. Successful completion in coursers in courses above the high school level may be substituted for specialized experience if the curriculum provided the applicant with a thorough knowledge of operating a computer system. Subject to satisfactory completion of a pre-employment physical (lift up to 60 lbs., stoop, climb ladders, reach and bend). Subject to a satisfactory completion of a Secret Clearance. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

Contacts

• Address Sheppard Resource Management Flight 82 FSS/FSMH 426 5th Ave, Ste 5, Rm 206 Sheppard AFB, TX 76311-2740 US
• Name: Sheppard NAF HR Office
• Email: [email protected]