About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. Serves as the Theater Operations Floor Supervisor in the Regional Cyber Center-Center.

Duties

Responsible for actions necessary to secure and defend the RCC-C’s portion of the CONUS DODIN-Army and effectively use the Army Enterprise Infrastructure architecture and associated infrastructure and information systems assigned to the brigade. Collect situation reports (SITREPs), Commander’s Critical Information Requirements (CCIRs), and Serious Incident Reports (SIRs). Provides analysis and situational awareness of reportable issues to supervisors, CG 7th SC (T), and NETCOM in accordance with established reporting procedures. Maintains constant awareness of RCC-C, and SC(T), brigade and installation Directorate of Information Management (DOIM) activities warranting reporting to the 7th SC (T), RCC-CONUS, HQ NETCOM and ARCYBER. Build Daily Operations Briefings for the 7th SC (T), RCC-C, and NETCOM Translate relevant technical and programmatic information received from the Theater Operations Division Chief or higher authority into guidance and actions to be implemented. Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and schedules work for completion. Assign work to subordinates based on selective considerations of such factors as the difficulty and requirements of assignments; availability, capability, and special qualifications of employees. Establish and maintains contacts with other organizations within the Army and other government agencies in order to exchange information, obtain additional views, and coordinate efforts.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Three year trial/probationary period may be required.
• Must be able to obtain and maintain a TOP SECRET security clearance eligibility with access to Sensitive Compartmented Information (SCI).
• Must successfully pass urinalysis screening for illegal drug use prior to appointment and periodically thereafter, in accordance with Change 3 to AR 600-85, Alcohol and Drug Abuse Prevention and Control Program.
• The Investigation Requirement for this position is Tier 5. Position is designated as special sensitive.
• In accordance with DODM 8140.03, this position is an IAM Level II position.
• This position is subject to an on-call, 24x7 mission requirement and may be subject to rotating shift work including nights, weekends, and holidays in times of emergency or crisis.
• This position is designated Mission Essential.
• In the event of severe weather conditions or other such emergency type situations (natural or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations.
• One-year supervisory probationary period required. A one-year probationary period is required if the selectee has not previously met this requirement.
• All IA personnel requiring a baseline and/or CE certification must obtain required certification(s) within 6 months of assignment of IA duties.
• See "Additional Information" section for additional requirements.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe at least one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience would be demonstrated by To qualify based on your experience, your resume must clearly describe the following quality experience: reviewing and evaluating Internal Task Orders, External Task Orders, network Bulletins, Authorized Service Interruptions and/or other official messages for clarity, accuracy, and completeness; establishing and maintaining contacts with other information collecting and reporting organizations in order to exchange information, obtain additional views, and/or coordinate efforts; and overseeing and evaluating process related activities that facilitate monitoring, tracking, analyzing, and reporting operational activities. The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address KB-W054AA REGIONAL CYBER CENTER - CONUS DO NOT MAIL Fort Huachuca, AZ 85613 US
• Name: Army Applicant Help Desk