Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: Serves as an expert in Network Technology and Information Assurance (IA) within Military Ocean Terminal Sunny Point (MOTSU), Information Management Division, Network Operation services.

Duties

Serve as Senior IT Specialist for Network Operations Services section responsible for implementation of Security measures mandated by the Defense Information Systems Agency (DISA) to protect and defend the Information Technology Network for MOTSU.). Administer network security on all routers, switches, infrastructure and ports on the MOTSU Campus Area Network. Plan, analyze, and coordinate studies to identify and determine the MOTSU network administrative and technical requirements and specifications, equipment configuration and facilities necessary to develop, modify, and implement network system. Design, develop, implement, monitor, and maintain network systems/network activities/ services to support customer needs. Plan work to be accomplished by subordinates, set priorities, and establish schedules for work capabilities of employees. Develop/implement configuration management plans for complex local area networks (LANs) and wide area networks (WANs) and create network maps for establishing the organization’s network architecture, infrastructure, topology and connectivity. Analyze and resolve system hardware/software failures. Develop LAN/WAN standards and procedures including recommended network applications, general-purpose software, and generic LAN/WAN attributes and capabilities.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Position requires the ability to obtain and maintain a Secret security clearance.
• Incumbent may be required to travel up to 10% to perform duties/attend training.
• This is a Key position. Incumbent of a CONUS position that cannot be vacated during war or national emergency without seriously impairing the mission; such employees have unique technical skills required by the wartime mission.
• This position requires the incumbent to hold IA Technical Level II certification under DoD Directive 8570.1 (IA Training and Workforce Management) and related implementing policies within 6 months of employment
• Incumbent may be required to serve a 1-year probationary period.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Interagency Career Transition Assistance PlanMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes experience to: : 1) develop, implement, troubleshoot, and maintain local area and wide area network structures and collaborative systems to support organization's missions and relationships; 2) design and implement a collaborative architecture that will support directorates utilizing experience with network architectures, automated systems design, equipment characteristics, and telecommunications AND; 3) utilize full range of networking technology, including, but not limited to network operating systems, protocols, connectivity, broadband, collaborative software, as well as workstation operating systems to effectively deal with the wide range or collaborative projects currently conducted on the Secret Internet Protocol Router Network (SIPRNET) and the Non-classified Internet Protocol Router Network (NIPRNET). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Customer ServiceCybersecurityNetwork OperationTechnology Awareness Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Contacts

• Address GT-W6TCAA MIL SURFACE DEPLOYMENT AND DIST CMD DO NOT MAIL Southport, NC 28461 US
• Name: Army Applicant Help Desk