Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of International Affairs Assistant Commissioner's Staff, Strategic Planning and Communications Branch, located in Washington DC.

Duties

In this position, you will serve as an International Affairs Strategic Communications Specialist, with the primary duties serving as a social media coordinator, drafting, clearing, and posting social media content and photos on behalf of INA senior leadership and international operations. This will require you to identify and recommend specific strategic communication strategies and target audiences to support CBP's international operations and strategic communication objectives. You will also develop the day-to-day internal and external materials, .to include articles, newsletters, internal and external website content, and speeches and messaging for agency leadership. This position starts at a salary of $82,764.00 (GS-11, Step 1) to $128,956.00 (GS-12, Step 10) with promotion potential to $153,354 (GS-13 Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. Typical duties include: Maintaining an established social media program to promote a brand, product, service, and related opportunities; utilizing social media tools and techniques to advance the mission and vision of U.S. Customs and Border Protection (CBP) and the Office of International Affairs (INA). Developing modern and engaging media content to support INA's external communications goals and initiatives. Developing expert graphics and videos for internal and external use, to include infographics and videos, using graphic design skills and Adobe programs. Managing the day-to-day writing and editing communication materials such as articles, newsletters, internal and external website content, news releases, brochures, pamphlets, communication plans, talking points, and scripts. Taking expert photos of INA engagements. To learn more about CBP's Office of International Affairs please visithttps://www.cbp.gov/border-security/international-initiatives or visit us on X/Twitter: @CBPIntlAffairs.

Requirements

Qualifications

Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Writing, editing, and posting social media content on behalf of a government agency on multiple social media platforms. Leading development and delivery of communication products such as external website content, talking points, newsletters, leadership communications, social media content, graphic design, scripts and video development. Participating in the planning, coordination, and execution of in-person official events and visits. Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Managing multiple social media accounts across multiple social media platforms for a large US agency or company. Managing development and delivery of communication products such as external website content, talking points, newsletters, leadership communications, social media content, graphic design, scripts and video development. Communicating orally and in writing with the news media, both print and broadcast, elected officials, both local and national, specialized and general publics. Evaluating strategic communication issues in the context of organizational goals, and designs and/or oversees communication strategies, tailoring them to fit the uniqueness of various audiences to deal with specific problems. Participating in the planning, coordination, and execution of in-person official events and visits, to include leading on communication needs for the events and visits. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution, GS-11: You may substitute a Ph.D. or an equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree or an LL.M. for experience at the GS-11 grade level. Such education must have been obtained in an accredited college or university. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours. Combining Experience and Education: To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 02/22/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of International Affairs Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]