Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities and Asset Management, Organizational Resources and Support Division, in one of the following locations: Washington, DC Indianapolis, IN Euless, TX Aliso Viejo, CA This announcement will be open for 5 business days OR until the first 75 applications have been received, whichever happens first.

Duties

Joining Customs & Border Protection (CBP) you will provide workforce planning and staffing analysis services to assigned organizations within Office of Facilities and Asset Management (OFAM). You will plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve effectiveness and efficiency. You will also serve as an advisor to management on the analysis and evaluation of recommendations for process improvement to ensure that goals and objectives are met in regard to staffing levels, attrition rates, progress toward executing OFAM's hiring plan, availability of salary funding, and background investigations. This position starts at a salary of $103,409.00 (GS-13, Step 1) to $134,435.00 (GS-13, Step 10) with promotion potential to $134,435 (GS-13 Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. In this Management and Program Analyst position you will serve as an analyst and advisor to management on workforce planning and management related processes and activities. Typical Work assignments include: Providing workforce planning and staffing analysis services to assigned organizations within OFAM, which includes planning, scheduling, and conducting projects and studies to evaluate and recommend ways to improve effectiveness and efficiency; Serving as an advisor to management on workforce analysis and process improvement efforts to ensure that workforce planning goals and objectives are met in regard to staffing levels, attrition rates, and progress toward executing OFAM's hiring plan; and Serving as a Liaison with the shareholders within CBP, for all recruitment activities, tracking and analyzing position management through forecasting and gap-analysis so that positions are recruited effectively. Collaborating with co-workers and workforce planning and management professionals to identify potential program initiatives or special projects that could improve efficiency, effectiveness, or productivity in the workforce.

Requirements

Qualifications

Specialized Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Establishing program objectives or performance goals and assessing progress toward their achievement Evaluating and making recommendations concerning overall workforce plans, strategies and proposals Developing and maintaining databases, interpreting and analyzing data extracts, and creating reports from internal and external data sources Advising hiring managers on recruitment options to meet staffing requirements NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 02/21/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Facilities and Asset Management Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]