This position is located in Management Directorate, Office of Human Capital and Training, Academy Training Center. As a Supervisory Immigration Services Officer, you will supervise a team of instructors and in addition serve as a program instructor and course developer with responsibility for the training and educational needs of U.S. Citizenship and Immigration Services.

Duties

Provide technical and administrative direction to Immigration Services Officers and support staff. Assign, monitor, and evaluate performance of subordinate instructors and resolve issues presented by subordinates. Participate in the development and implementation of short and long term program goals for the Academy Training Center and analyze any issues related to their implementation. Manage or coordinate classroom activities by providing technical and program guidance to students and instructors in such areas as attendance, academic issues, scheduling, special accommodations, and ceremonies. Instruct BASIC and advanced immigration courses.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 02/23/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 02/23/2024. GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Providing subject matter expertise in a wide variety of immigration law, regulations, policies, and procedures to varied audiences, particularly as it relates to immigration benefit adjudications. Researching, developing, and coordinating course modules or training programs. Conducting courses, workshops and seminars covering a broad spectrum of subject material that includes areas of Immigration and Nationality law, policies and procedures. Coordinating and/or directing the accomplishment of complex functions. Analyzing issues related to program goals/objectives in the process of developing a plan/solution. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 02/23/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]