Incumbent is responsible for establishing and maintaining a complex Agent Cashier Unit assigned to Fiscal Service. Agent Cashiers perform a very critical role within the VA system, and functions independently with a broad knowledge base and receives minimal supervision. Primary duties involve cashier activities composed of the broad areas of collection and disbursement of funds, and proper distribution of salary checks and earnings and leave statements.

Duties

Duties include but are not limited to: Handles large amounts of cash and balance daily. Accurately count money and pay vouchers appropriately. Apply funds to the appropriate fund and/or bill of collection. Complete actions to correct or prevent errors, delays or other complications occurring during Teller activities. Manages multiple priorities and responds to demands from several sources. Demonstrates initiative in the resolution of complex problems and contingency situations. Ensures timely accomplishment of assigned work. Independently processes difficult procedural and technical tasks pertaining to travel, Agent Cashier and other financial duties. Utilizes knowledge of rules, regulations and policies relating to travel, agent cashier and government accounting. Apply financial rules and regulations to disbursements, collections and safe guarding of funds. Advises internal and external customers regarding the proper interpretation and application of financial rules and regulations pertaining to cash payments and collections. Responsible for overall security of Agent Cashier Office and its contents, including, but not limited to, keeping record of safe combination changes and ensuring supervisor is alerted when combination must be changed, ensuring only authorized personnel are in the office per VA regulations. Responds timely and efficiently to any customer requests. Treats customers in a courteous, tactful, and respectful manner. Provides customers with consistent information according to established policies and procedures. is alerted when combination must be changed, ensuring only authorized personnel are in the office per VA regulations, etc. Handles conflicts and problems with customers, constructively and appropriately. Other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Teller/PD20214A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/22/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 5 position you must have served 52 weeks at the GS 4. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade as described below: GS-5 - in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience with banking practices and currency. Experience collecting cash, checks, and/or credit card transactions and preparing receipts and deposits. Experience with security regulations and procedures to endure the safeguarding of cash and financial instruments. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 4 years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. If you are basing your qualifications on Education, a transcript MUST be submitted with your application OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education as described above. If you are basing your qualifications partially on Education, a transcript MUST be submitted with your application GS-6 - in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: A broad knowledge of a body of financial management regulations, practices, procedures, and policies concerning the receipt, disbursement and accountability of funds; General knowledge of operational functions and procedures such as those related to the preparation of awards, rate changes, stop payments, etc. sufficient to process all kinds of collections and disbursements; A basic knowledge and understanding of established and standardized bookkeeping, accounting procedures and accounting techniques sufficient to handle the duties such as reconciliations of accounts, collections and disbursements; A basic knowledge and understanding of established and standardized bookkeeping, accounting procedures and accounting techniques sufficient to handle the duties such as reconciliations of accounts, collections and disbursement of public funds and double entry recording of transactions; knowledge of office practices and procedures. This experience must be reflected by descriptions of your experience in your resume. Education: There is no educational substitution at GS-6 grade level. You will be rated on the following Competencies for this position: AccountabilityAccounting OperationsCritical ThinkingCustomer Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The physical requirements are of a normal business office environment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VA Western New York Healthcare System 3495 Bailey Avenue Buffalo, NY 14215 US
• Name: Jessica McCann
• Phone: 315-425-4400
• Email: [email protected]