This position is located in the Office of Legislative, Intergovernmental and Public Affairs (OLIPA) is the primary liaison with Congress and the Office of Management and Budget, other Federal criminal justice agencies, and the District of Columbia government. It is also the primary point of contact for media inquiries. OLIPA also develops and implements community outreach to facilitate the successful administration of CSOSA programs.

Duties

The Program Support Specialist is responsible for a variety of administrative tasks to support the ongoing operations and management of programs of various activities within the Office of Legislative, Intergovernmental and Public Affairs (OLIPA). Supports the time and attendance system for staff, travel arrangements, calendar management, meeting/conference support, analyzing administrative processes and opportunities to improve processes, and other duties as assigned. Project support to senior personnel includes collecting, organizing, or analyzing data; organizing stakeholder engagement events; drafting summary documents or requests for information; or other similar technical work in support of OLIPA community outreach projects. Maintains communication with local government agencies, community and faith-based organizations or other law enforcement organizations and performs related liaison activities. Explains resources, services, and administrative processes to inquirers or makes referrals to an appropriate staff member. Responds to requests for reports from correctional agencies and other criminal justice organizations. Independently conducts research, evaluating and validating specific data for use in complex reports and studies authored by others. Compiles and evaluates information gathered, makes sound judgement and conclusions based on facts. Presents findings from data or research to immediate supervisor and higher-level management via memorandum, PowerPoint presentation, or oral communication. Creates and executes plans of action, performs analytical and evaluative assessments, and prioritizes multiple tasks effectively and efficiently. Performs a wide range of analytical, technical, and advisory functions related to the budgetary processes. Assist in tracking and monitoring the budget assigned to the program office.

Requirements

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service, if applicable
• Background security investigation, drug test, and favorable adjudication
• May be required to successfully complete a one year probationary period (unless already completed).
• All Federal employees are required to have Federal salary payments directly deposited into a financial institution of their choosing.
• CSOSA uses E-Verify, if you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• Bargaining Unit Status: Not Eligible
• This is not a virtual or remote position; you must live within or be willing to relocate within a commutable distance of the duty location which is Washington D.C. (District of Columbia).

Qualifications

You may qualify at the GS-07 level if you fulfill one of the following qualification requirements: A. One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-05 or equivalent in other pay scales) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Having administrative and clerical experience performing general administrative office and clerical duties and activities to includes all the following: Experience providing customer service and/or technical support via telephone, email, and/or instant messaging or using live chat software tools. Creating or preparing forms, reports, memos, letters, producing charts and graphs, and other documents using word processing, spreadsheets, database, or presentations using computers and related software for various applications. Maintaining a time and attendance system; work or office calendar for upper management or high-level executives. Proficient in using Microsoft (MS) Office (specifically MS Word, MS PowerPoint, and MS Excel). Conducting research to find needed information or data using sources as the Internet, organizational manuals, statistical data reports, miscellaneous related reports, or other available resources to obtain valid data or information to create research reports or findings. OR B. One full year of graduate level education or have a bachelor's degree from an accredited college or university with an accomplishing Superior Academic Achievement (Grade point average of a 2.95 or higher on a 4.0 scale or class standing in the upper third of the graduating class or major subdivision) or membership in a national scholastic honor society may be substituted to meet the specialized experience requirement. Note: Copies of official transcripts and supporting documents to include honor society membership if inducted. OR C. Combination of Education and Experience: A combination of education and experience may be used to qualify for this position if the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. You may qualify at the GS-09 level if you fulfill one of the following qualification requirements: A. To be hired at the GS-09 entry grade level, applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-07 or equivalent in other pay scales) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Having administrative and clerical experience performing general administrative office and clerical duties and activities to includes allthe following: Making travel and accommodations arrangements for high-level executives or upper-level management. Experience providing customer service and/or technical support (to internal and external customers) via telephone, email, and/or instant messaging or using live chat software tools. Using meeting or conference audio and visual software tools (such as Microsoft Teams or Zoom). Experience tracking and maintaining the budget of an activity, program, office, or department for an organization, company, or agency. Creating or preparing forms, reports, memos, letters, producing charts and graphs, and other documents using word processing, spreadsheets, database, or presentations using computers and related software for various applications. Maintaining a time and attendance system; work or office calendar for upper management or high-level executives. Proficient in using Microsoft (MS) Office (specifically MS Word, MS PowerPoint, and MS Excel). Conducting research to find needed information or data using sources as the Internet, organizational manuals, statistical data reports, miscellaneous related reports, or other available resources to obtain valid data or information to create research reports or findings. OR B. Two full years of progressively higher-level graduate education or Master's degree or equivalent graduate degree, may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. Must provide transcripts. OR C. Combination of Education and Experience: A combination of education and experience may be used to qualify for this position if the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Contacts

• Address CSOSA 800 North Capitol Street NW Suite 700 Washington DC, DC 20002 US
• Name: Vanessa Willis
• Phone: 202-220-5443
• Email: [email protected]