Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, Talent Management Directorate, CBP Hiring Center located in Bloomington, MN.

Duties

The purpose of this position is to provide evaluative and analytical support to the recruitment and placement process. The incumbent serves as a Human Resources Specialist providing a full range of services to enhance CBP mission. This position starts at a salary of $78,969.00 (GS-11, Step 1) to $123,043.00 (GS-12, Step 10) with promotion potential to $123,043 (GS-12 Step 10). MAJOR DUTIES AND RESPONSIBILITIES: Performing research using Staffing systems and resolving complex applicant issues as it relates to the automated HR Staffing system and/or application process Determining applicants' eligibility and qualifications for an appointment by applying qualification standards and rating procedures Developing and organizing various services and documents to include participating in stakeholder meetings to identify current and projected employment gaps and providing expertise as an employment specialist to develop solutions Recommending improvements to internal processes and procedures based on updates/enhancements to the automated HR Staffing system

Requirements

Qualifications

Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Reviewing applicant documents (e.g., resume, transcript, DD-214, etc.) using an automated HR Staffing system, to verify eligibility and determine if the applicant meets the qualification standards for a specific position Utilizing automated HR Staffing systems to create job announcements including identifying the position requirements Analyzing and troubleshooting complex applicant issues as it relates to the automated HR Staffing system and/or application process Developing presentation materials and conducting online webinars and trainings to applicants and hiring managers to assist with agency branding and recruitment Responding to routine inquiries concerning applications, qualification determinations, pre-employment processes, internal processes and procedures NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution GS-11: Successful completion of 3 full years of progressively higher- level graduate education leading to a degree from an accredited college or university, a doctoral degree and or LL.M. may substitute for the experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Identifying and recommending to management appropriate human resources solutions to resolve complex HR problems and issues Utilizing automated HR Staffing systems to complete work, identify current issues, test new features, troubleshoot applicant issues, and discuss future enhancements Developing new HR approaches or procedures and creating SOPs to improve internal processes Determining the required qualifications and standards for the position and recruitment strategy being used and ensuring the qualifications/standards are applied equitably to applicants Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 02/20/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Human Resources Management Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]