This position is located in the Veterans Benefits Administration, Jackson- Mississippi Regional Office, Veteran Readiness and Employment (VR&E) Division. The primary purpose of this position is to provide administrative support by assisting the Vocational Rehabilitation Counselor (VRC) with technical management of the VR&E caseload and providing assistance to Veteran clients.

Duties

Perform analytical and evaluative work associated with line and/or program activities. Provide advice and recommendations to Vocational Rehabilitation and Employment managers regarding the Disabled Veteran Application for rehabilitation. Acquire Chapter 31 supplies for veterans using a government purchase card and communicate with vendors for purchases. Improve effectiveness of work methods and procedures and similar functions required by management. Evaluate procedures, organizations, manpower utilization among other required functions delegated by management. Responsible for answering calls from veterans and their dependents. Greet agency and non-agency personnel and the public. Prepare and process forms to authorize enrollments. Monitor and update information in Share. Formulate, present, execute, and analyze the processing of VRC subsistence allowance awards.

Requirements

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• A probationary period may be required for employees and supervisors.

Qualifications

To qualify for this position, applicants must meet all requirements by 02/09/2024 To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Specialized experience is defined as: (1) Experience working with Vocational and Rehabilitation and Employment Chapter 31 and Chapter 36 programs; (2) experience working with contracting practices and procedures AND (3) experience working with Vocational Rehabilitation and Employment operations. OR Applicants may substitute education for the experience required. For grade (GS-09): a master's or equivalent graduate degree; or two (36 semester hours) full years of progressively higher level graduate education leading to such a degree; or LL.B. or J.D., if related. Such education must demonstrate the knowledge, skills and abilities necessary to do the work. OR Applicants may also combine education and experience to qualify. To calculate, first identify the percentage of required education you have earned. Only graduate level education in excess of the amount required for the next lower grade level may be used in combination with experience. For example, for grade GS-9, only graduate level education beyond the first year of study (18 semester hours or the equivalent) may be combined with experience to meet total qualifications. Likewise, for grade GS-11, only graduate level education beyond the first two years (36 semester hours or the equivalent) may be combined with experience to meet total qualifications. Example: The position to be filled is at grade GS-9. You have 6 months of specialized experience equivalent to grade GS-7, and you have completed 27 semester hours of graduate level education. You meet 50 percent of the qualifications required through experience. You also meet 50 percent of the qualifications required through experience. You are eligible because both percentages in this example together will add up to 100 percent. Your first year of graduate study is not qualifying for GS-9. Your first two years of graduate study are not qualifying for GS-11. In every case where combinations of experience education are used, the total percentage must equal at least 100 percent in order for you to be qualified. It is your responsibility to provide documentation or proof that you have met the applicable educational requirements for substitution if you are claiming education in lieu of experience. Applications submitted without the required supporting documents will not be accepted. An unofficial transcript; statement from the institution's registrar, dean, or other appropriate official; or equivalent documentation is acceptable at the time of application. Education submitted must be appropriately accredited by an accrediting body recognized by the Secretary of the U.S. Department of Education. For additional information, refer to the U.S. Department of Education web site at http://www.ed.gov/. Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Only education or a degree recognized by the U.S. Department of Education from an accredited college, university, school, or institution may be used to qualify for Federal employment. You can verify your education: here If you are using foreign education to meet qualification requirements, you must include a Certificate of Foreign Equivalency with your transcript(s) in order to receive credit for that education.

Contacts

• Address Jackson Regional Benefit Office 1600 E. Woodrow Wilson Ave Jackson, MS 39216 US
• Name: HRC-Detroit DEU
• Phone: 313-596-7213
• Email: [email protected]