Specialty Medicine RN Care Managers The RN Care Manager works as a responsible member of the nursing team and works cohesively with Veterans, family members and an interdisciplinary team of professionals. The RN Care Manager must be knowledgeable of care coordination guidelines, documentation requirements and ensure accuracy in the electronic health record. See Duties for more.

Duties

Specialty Medicine RN Care Managers The RN Care Manager works as a responsible member of the nursing team and works cohesively with Veterans, family members and an interdisciplinary team of professionals. The RN Care Manager must be knowledgeable of care coordination guidelines, documentation requirements and ensure accuracy in the electronic health record. The RN Care Manager must provide the Veteran/family members with Veteran centered services which will allow the Veteran to make the best-informed decision, increase Veteran satisfaction and provide a reliable process to provide quality care in a timely manner. Collaborates to promote positive clinical, financial, and psychosocial outcomes for a caseload of Veterans with a variety of chronic and acute diagnoses. Assists staff, patients, and families / significant others with post-hospital planning by determining appropriate community resources and evaluating patients' nursing care needs. Focuses on the patient in the context of family/community by integrating an assessment of living conditions, individual and family dynamics and cultural background into the patient's plan of care. Provides post discharge follow-up contacts for post hospital patients to ensure their understanding and compliance with medications, discharge instructions, follow-up appointments and appropriate level of care. Serves as an advocate in the care management process by supporting decisions, clarifying options, and problem solving with the interdisciplinary team. Complies with health, safety and environmental rules and procedures. Performs work in a manner that enhances the safety of the work environment. Ensures strict adherence to federal, state, and local codes concerning health, safety, and the environment as applicable within the performance of his/her duties. Plans for personal growth as related to professional goals based on self-assessment, evaluation, and feedback. Participates in educational activities to improve knowledge and expertise regarding all aspects of care management, to meet the program's goals including, but not limited to, clinical and technical services provided. Demonstrates professional behavior and effective communication skills that enhance working with others. Collaborates with the health care team and providers at the facility to ensure continuity of care throughout all health care settings. Uses interpersonal communication strategies with individuals or groups that result in the achievement of the intended outcomes. Participates in Performance Improvement activities. Identifies opportunities to improve patient care through monitoring, analyzing, and evaluating care outcomes. Applies critical thinking and analytical skills to identify barriers to the delivery of Veteran care. Utilizes creative approaches and makes recommended changes that will improve the delivery of Veteran care. Provides a full range of nursing care for Veterans with a variety of health care needs and diagnoses. Communicates effectively with internal and external customers, including, but not limited to: demonstrating professional speaking and writing abilities and documenting interactions in a responsible, accountable and ethical manner that will facilitate quality review and promote effective care management. The RN Care Manager provides education for patients about healthy practices and treatment modalities and coordinates care across the settings and among caregivers. Interacts with Veterans and provides services in a manner that supports personalized, proactive, and patient centered care. Provides efficient care triaging patients according to established protocols. Documenting observations, assessments, and changes in patient's condition. Focuses on the patient in the context of family/community by integrating an assessment of living conditions, individual and family dynamics, and cultural background into the patient's plan of care. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Preferred Qualifications: Endocrine Clinic experience Certified Diabetic Educator Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday 7:30 am - 4:00 pm Telework: Not Available. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required. Nurse I Level II - An ADN or Diploma in Nursing and 1 year of nursing practice/experience equivalent to Nurse 1 Level 1; OR a Bachelor's in nursing with no additional nursing practice/experience. Nurse I Level III - An ADN or Diploma in Nursing and 2 years of nursing practice/experience, 1 of which is a year of specialized nursing experience equivalent to Nurse I, Level 2; OR a Bachelor's degree in nursing with 1 years of nursing practice/experience equivalent to Nurse 1, Level 2; OR a Master's degree in nursing (MSN) and no additional nursing practice/experience; OR a Master's degree in a related field with a bachelor's degree in nursing with no professional nursing experience. Nurse II - A Bachelor's degree in nursing with 2 years of nursing practice/experience, 1 of which is a year of specialized nursing experience equivalent to Nurse 1, Level 3; OR a Master's degree in nursing and 1 years of nursing practice/experience equivalent to a Nurse 1, Level 3; OR a Master's degree in a related field with a bachelor's degree in nursing with 1 year of specialized nursing experience equivalent to Nurse 1, Level 3; OR a Doctoral degree in nursing with no professional nursing experience; OR a Doctoral degree in a related field with a master's or bachelor's degree in nursing with no additional nursing practice/experience required. Nurse III - Master's degree in nursing and 2 years of nursing practice/experience, 1 of which is equivalent to Nurse II and meets the dimension requirements of Nurse III; OR a master's degree in a related field with a bachelor's degree in nursing with 2 years of specialized nursing experience, 1 of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in nursing with 1 year of specialized nursing experience which is equivalent to Nurse II and meets all dimensions requirements for Nurse III; OR a Doctorate degree in a related field with a master's or bachelor's degree in nursing with 1 year of specialized nursing experience equivalent to Nurse II and meets all dimension requirement for Nurse III. Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Contacts

• Address Royal C Johnson Veterans Memorial Hospital 2501 West 22nd Street Sioux Falls, SD 57105 US
• Name: Joshua Shirreffs
• Phone: (612) 629-7815
• Email: [email protected]