The File Clerk is in the Health Information Management Service reporting to the File Room Supervisor. File Clerk accepts and supports the mission, vision and guiding principals of the medical center. Performs assigned duties in a manor that promotes quality health care, understanding customer service, and administrative support to an environment committed to serving the veteran.

Duties

The incumbent receives, pick-up, process, sort, distribute, and research "critical", "time sensitive", incoming and outgoing "official/inter-office/Accountable" HIPAA related mail. The incumbent handles and ensures "Confidential" and "Sensitive" documents (Legal/ Congressional) mail is properly opened, logged, read, date stamped, sorted and delivered immediately to the right "Department Administrative Officer". The incumbent safeguards and protects all mail and computer data containing (HIPAA/PHI/ PHI) information. The incumbent ensures adherence to all applicable US Postal Service Laws, rules, regulations, and guidelines relating to the duties assigned are followed. The incumbent processes mail from over 150 locations throughout the facility and multiple locations off-site over long distances. Responsibility includes pick-up and delivery of mail to several off-site locations and a daily delivery to the US Post Office. The incumbent conducts quality control procedures by ensuring that all outgoing mail (letters and packages) are metered with proper date, postage, complete address, proper labeling, and packaging. The incumbent will operate a computer for daily operations in the record search (directory mail) process. Work Schedule: MONDAY through FRIDAY, 7:00AM to 3:30PM Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: File Clerk/PD04250A Financial Disclosure Report: Not required Bargaining Unit: AFGE

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/16/2024. You may qualify based on your experience and/or education as described below: GS-4 MINIMUM QUALIFICATIONS: You must have 1 year of general experience. General experience includes: Scanning and sorting/indexing activities. Administrative clerical duties. Answering the phone, standard office duties. Transfer information to health care facilities. Computer skills. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years above high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. You will be rated on the following Competencies for this position: Communications Security ManagementInformation ManagementProcess ControlQuality ManagementSecurity Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary. However, frequent walking to pick up records at multiple locations, standing, lifting, reaching, bending, carrying or records and boxes of records, packages, and bulky files are frequent. Must be able to push or pull heavy carts of medical records. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address James A Haley Veterans Hospital 13000 Bruce B. Downs Boulevard Tampa, FL 33612 US
• Name: David Furnas
• Phone: 913-758-6436
• Email: [email protected]