This position is located in the Information, Tickets and Tours Office, Morale, Welfare and Recreation Department. Incumbent assists ITT Manager by leading and directing subordinates, answering questions, passing on instructions, resolving problems which arise, train new employees and ensures the smooth operations in the absence of the ITT Manager.

Duties

Assists patrons in organizing trips to tourist attractions and/or in the purchasing of tickets to a variety of tourist attractions, sporting events, concerts and other recreational activities. Incumbent may make reservations for patrons, i.e., hotel, and dinner show reservations. Maintains a complete and systematic set of records relating to all Military Travel Voucher (MTV) Attractions and Hotels. Contacts various commercial activities and other agencies to obtain up to date information concerning pricing specials, discounts, availability and other pertinent information. May be required to; prepare stock replenishment orders, maintain inventory records- and update current price list. Prepares Daily Activities Reports for the previous days business, maintains personal ticket inventory, change fund, the depositing of cash. May act as a trip escort responsible for the safety and coordination of the group while on the trip. Assists in maintaining overall appearance and cleanliness of the office. Must present a neat, clean and presentable appearance. May perform other duties as assigned. Assists patrons in organizing trips to tourist attractions and/or in the purchasing of tickets to a variety of tourist attractions, sporting events, concerts and other recreational activities. Incumbent may make reservations for patrons, i.e., hotel, and dinner show reservations. Maintains a complete and systematic set of records relating to all Military Travel Voucher (MTV) Attractions and Hotels. Contacts various commercial activities and other agencies to obtain up to date information concerning pricing specials, discounts, availability and other pertinent information. May be required to; prepare stock replenishment orders, maintain inventory records- and update current price list. Prepares Daily Activities Reports for the previous days business, maintains personal ticket inventory, change fund, the depositing of cash. May act as a trip escort responsible for the safety and coordination of the group while on the trip. Assists in maintaining overall appearance and cleanliness of the office. Must present a neat, clean and presentable appearance. May perform other duties as assigned.

Requirements

• Must satisfactorily complete all background checks.
• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must pass a pre-employment physical, provide evidence of immunization, be free of all communicable diseases, and obtain appropriate immunization against communicable diseases.
• Must be 18 years of age or older.
• Must successfully obtain and maintain appropriate security clearanse as needed.
• Hours of work will vary as required by the needs of the program to include split shift hours, irregular tours of duty including evenings.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: Must have good working knowledge of the ITT operation to ensure the smooth operation of the facility. Must have knowledge of local and Florida recreational attractions. Ability to operate a computerized cash register Point of Sale system and skill in cash handling. Must be able to make decisions that affect the operation in the absence of the ITT Manager. Must be able to deal tactfully with customers from divergent backgrounds and deal effectively with the ITT Sales Clerks. Must have a valid driver's license. Must complete and pass a National Agency Check. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

This position does not have a positive education requirement.

Contacts

• Address NAS Key West 7686 Essex Circle Bldg A711 Key West, FL 33040 US
• Name: Caitlin Lewis
• Phone: 305-293-2518
• Email: [email protected]