About the position: This position will be assigned to the Information Tickets and Tours at Hill AFB, UT This is a Flexible position, with weekly hours ranging from 0-40. Recruitment and Retention Incentives may be authorized.

Duties

The purpose of this position is to assist in evaluating the effectiveness of Information Ticket and Tours (ITT) program and recreation activities and recommends changes to increase participation. Assists in transportation, supplies and equipment in support of tours. Greets guests, answers telephones, answers patrons' questions and gives personal Ticket and Tour counseling. Performs limited planning of a variety of tour activities, Schedules availability of tours and books tours through applicable established Blanket Purchase Agreements (BPA's). Assist in coordinating tours, monthly calendar of events and reservations to base personnel or party plans. Responsible for opening, closing and securing building at night prior to start and end of work duty tour. Writes publicity for activity o include monthly calendar. Collects fees for tours and tickets. Completes cashiers report and makes deposits. Types a variety of letters, reports, tabular and statistical materials, messages and similar correspondence from rough draft, including specialized or non-technical subject's peculiar to the activities and programs of the Information Ticket and Tours operation. Examples may include but are not limited to: purchase orders, work orders, check requests, inventories, requestions, staff summaries, entertainment contracts, personnel action requests and publicity. Responsible for maintaining all records including paper files as well as electronic files. Other duties required may include overnight lodging arrangements in conjunction with overnight tours. Assist customers booked on tours, to be aware of surroundings. Knowledge on local and surrounding areas in do far as local attractions and directional guidance. Performs other related duties as assigned. Position is a position of trust. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12304876

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• This position has been identified as a Test Designated Position (TDP). The incumbent of this position will be subject to and must consent to a pre-employment and random drug testing.
• Must have valid driver's license and good driving record.
• The incumbent must be able to work a shift schedule that may include weekends and holidays.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/19/2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have experience which provides a working familiarity with the routines and procedures followed in group activities or programs and a practical knowledge and/or experience of recreation activities, equipment, rules and procedures which involves recreational work in the area of specialty in which the position is assigned. Must have the ability to communicate both orally and in writing. Must possess skill in dealing with the public. Experience in clerical work which demonstrates the ability to type, file, customer service, handling cash and credit card transactions is desirable. Successful completion of a security background check is required. This is a drug testing designated position. The incumbent is subject to random testing for drug use.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Hill Community Services Flight 75 FSS/FSCN, 5837 D Ave. Bldg 150, Room 25 Hill AFB, UT 84056-5000 US
• Name: Hill NAF HR Office
• Email: [email protected]