Selected applicant will serve as a Prosthetic Clerk, with the Prosthetics Department, Ralph H Johnson VAMC. As such the hired employee will provide support services for the Office of the Prosthetics and Sensory Aids Service (PSAS) and is responsible for directing patients and telephone calls to the appropriate individuals within PSAS or other services of the Medical Center.

Duties

Selected applicant will serve as a Prosthetic Clerk, with the Prosthetics Department, Ralph H Johnson VAMC. As such the hired employee will provide support services for the Office of the Prosthetics and Sensory Aids Service (PSAS) and is responsible for directing patients and telephone calls to the appropriate individuals within PSAS or other services of the Medical Center. Main duties consist of, but not limited to: Issue prosthetic devices and supplies as prescribed by clinicians to Veterans and their family members. Records all devices issued to Veterans on their VISTA prosthetic appliance record to include eligibility and disability codes. Responsible receiving and educating Veterans on specialty programs such as the Annual Clothing Allowance entitlement, the Home Improvement Structural Alteration and the Automobile Adaptive Equipment programs. Serves as a backup to our Prosthetic Health Technician in supporting our orthopedic shoe program. Serves as the primary timekeeper responsible for entering time on a daily basis into V ATAS. Performs inventory management related duties including elements of item management, material coordination, and inventory control ordered by Prosthetics and Logistics. Performs constant, comprehensive surveillance of inventory line items managed to ensure medical products are available at the medical center and CBOC's for use when needed by the Veteran. Responsible for placing purchase card orders. Performs other duties as assigned. Position is at full performance level. Work Schedule: Monday- Friday 8:00am - 4:30pm Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Prosthetic Clerk/PD80327-A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/14/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Award SF-50s will not be accepted as they do not contain adequate information to determine time-in-grade. You may qualify based on your experience as described below: Specialized Experience (GS-06): You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would include, but are not limited to: Ability to interpret and apply regulatory and procedural requirements to process unusually difficult and complicated transactions. Experience identifying issues, problems, or conditions and seeking alternative solutions based on evaluation of the intent of applicable rules, regulations, and procedures. Conducts daily shipments of PSAS items to Veterans' homes as instructed on clinical consults. Records all devices issued to Veterans on their VISTA prosthetic appliance record including eligibility and disability code. Experience with timekeeping. Strong communication and interpersonal skills both written and spoken. Experience working with a computer and utilizing various programs to access, track and manage information. Ability to use independent judgment in interpreting and adapting guidelines for application to specific cases or problems. You will be rated on the following Competencies for this position: Clerical Customer Service Decision Making Interpersonal Skills Problem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Must be able to lift up to 25 pounds from floor to chest level. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Ralph H Johnson Department of Veterans Affairs Medical Center 109 Bee Street Charleston, SC 29401 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]