This position is located in the Executive Office of the President (EOP), Office of Administration (OA), Office of the Chief People Officer (OCPO) and will be assigned to the Talent Acquisition, Benefits and Work Life division. The incumbent serves as a Human Resources Specialist (Employee Benefits) with responsibility for carrying out the full range of activities as it relates to the various Federal employee benefits programs and providing guidance to employees.

Duties

As a Human Resources Specialist (Employee Benefits), GS-0201-9, your typical work assignments may include the following: -Maintains Benefits inquiry inbox and triages issues to ascertain priority issues, complex problems requiring elevation to leadership, as well as solving issues and addressing inquiries at the lowest level. -Answers incoming inquiries within determined timelines to ensure a high level of customer service. -Completes appropriate documents to transfer benefits for onboarding employees, as well as completes appropriate documents to provide to separating employees. -Ensures documents are completed and transmitted within prescribed timelines to allow for proper transfer of benefits and exercise of separation eligibilities. -Maintains knowledge management databases, ensuring that personnel documents are properly applied to personnel records. -Maintains utmost attention to detail to ensure all personally identifiable information (PII) are properly protected and maintained. -Uses HRIS applications to maintain and process a variety of benefits transactions as well as creates Requests for Personnel Action in relation to FEGLI. These applications include GRB Platform and Defense Civilian Personnel Data System (DCPDS). -Assists with new employee orientation related to Federal benefits and out-processing for employees separating from the office. -Counsels employees regarding eligibility and coverage options for various Federal employee benefits and insurance programs to include but not limited to: Federal Employees' Health Benefits (FEHB) Program, Federal Employees' Dental and Vision Insurance Program (FEDVIP), Federal Employees' Group Life Insurance (FEGLI), Federal Flexible Spending Accounts Program (FSAFEDS), and the Federal Long Term Care Insurance Program (FLTCIP). -Prepares correspondence and literature for distribution; sets up webinar trainings and provides logistical coordination for events that provide education and information related to employee benefits and retirement.

Requirements

• Must be a U.S. citizen or national
• Selective Service registration is required if you are a male born after December 31, 1959.
• Subject to pre-employment and random drug tests.
• Must participate in the direct deposit pay program.
• New employees to the Executive Office of the President will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
• May be required to successfully complete a one year probationary period.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• Must be determined suitable for federal employment.
• Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).
• Only experience and education obtained by the closing date of this announcement will be considered.
• The agency requires 30 days on site before being eligible to participate in the telework program.

Qualifications

MINIMUM QUALIFICATIONS REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the Office of Personnel Management Qualification Standards. TIME-IN-GRADE REQUIREMENTS: Applicants possess one full year (52 weeks) of specialized experience at or equivalent to the next lower grade level or pay band in Federal service or equivalent experience in the private or public sector. SPECIALIZED EXPERIENCE: Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the next lower grade or comparable pay band in the Federal service or equivalent experience in the private sector. ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. You may qualify at the GS-9 level, if you fulfill the following qualification requirement:One year of specialized experience equivalent to the GS-7 grade level in the Federal service or equivalent experience in the private sector that demonstrates the following: (1.) applying employee benefit practices, policies, laws and regulations in order to research and resolve employee benefits issues and problems; (2.) providing assistance on the full range of employee benefit programs; and (3.) responding verbally or electronically to inquiries from staff regarding statuses. OR A master's degree or equivalent graduate degree; or have completed two full years of progressively higher-level graduate education leading to a master's degree or equivalent; or have obtained a LL.B. or J.D. that is related to the position being filled. NOTE: College transcripts must be included in your application package if you are qualifying based on your education. OR A Combination of Education and Experience. (Combinations of successfully completed education and experience may be used to meet total qualification requirements for the grade levels above. The total percentages must equal at least 100 percent to qualify for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at GS-09.) Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no education substitution for this position.

Contacts

• Address Office of Administration - CPO 725 17th Street Washington, DC 20503 US
• Name: Client Services EOP - OA
• Email: [email protected]