About the Position: To provide business process management and medical administrative support/oversight to Patient Centered Medical Home (PCMH) clinical teams and their assigned beneficiaries. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base (DIB) & Major Range and Test Facilities Base (MRTFB) in Department of Defense (DoD) to recruit and appoint qualified candidates to positions in the competitive service.

Duties

Uses databases to pull standardized reports, analyze basic data, and provide recommendations and information to PCMH team leader, GPM, and Executive Staff. Monitors data quality, data security, and data timeliness. Monitors and assists in formulation of plans concerning access, demand, staffing, and provider templates/schedules. Communicates with patients by returning telephone calls, answering secure messages as appropriate, mailing results/letters, answering concerns, scheduling follow-up appointments, assisting with referral coordination. Procures and maintains administrative supplies and equipment. Assists in monitoring, scheduling and managing documents for all programs. Creates and maintains files, records, and minutes from a variety of organized meetings.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Basic Life Support certification must be obtained and maintained.
• This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination. A candidate selected to this position will be required to sign a statement consenting to annual seasonal influenza vaccination.
• Employees assigned to a medical treatment facility are required to be screened for applicable immunizations or pre-existing immunity based on occupational risk, regardless of job series.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. One year of specialized experience equivalent to at least the GS-06 grade level in the Federal service which includes coordinating patient scheduling activities, maintaining medical records according to established guidelines, performing administrative support tasks, composing correspondence and completing forms, entering data into automated systems, assisting with meeting coordination and maintaining office supplies. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

This job does not have an education qualification requirement.

Contacts

• Address JT-DHA-DD83CB DHA FLORIDA PANHANDLE MKT-EGLIN AFB DO NOT CONTACT EGLIN AFB, FL 32542 US
• Name: Army Applicant Help Desk