About the Position: The person in this position will perform the duties of the Customer Service Representative (OA) for the USA MEDDAC, Logistics Division, Materiel Branch, Fort Drum, New York. This individual will provide a variety of clerical, administrative, and associated typing/automation duties related to processing and managing supply request documents and information.

Duties

Manage the supply requests. Provide information about the services available through the MEDDAC. Coordinate with supply order requestors when documentation is incomplete or erroneous. Prepare reports of supply requests and customer transactions. Enter all Work Documents in Defense Medical Logistics Standard Support (DMLSS). Use logistics database or spreadsheet software to enter, revise and retrieve data. Maintain Master Files consisting of active orders, cancelled orders, suspense, awaiting information, and a variety of others.

Requirements

• Tier 1: Appointment to this position is subject to a background investigation to determine your suitability for Federal employment
• This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the Defense Health Agency (DHA)Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing a variety of clerical/office automation duties in support of an organization; preparing supply orders to replenish inventory stock; providing guidance to personnel on applicable regulations and procedures and utilizing automated systems to maintain office records for organizational accountability. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). You will be evaluated on the basis of your level of competency in the following areas: Customer Service (Clerical/Technical)Self-ManagementSpeakingWriting Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Education

There is no education substitution for this position.

Contacts

• Address JT-DHA-DD83CS DHA STAND-ALONE MKT-GUTHRIE AHC DO NOT USE Fort Drum, NY 13602 US
• Name: Army Applicant Help Desk