Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: Fort Eisenhower (formerly Fort Gordon) is in Augusta, Georgia, home of the Masters Golf Tournament and the Cyber Center. It is approximately 142 miles east of Atlanta, 80 miles southwest of Columbia, South Carolina and 122 miles northwest of Savannah, Georgia.

Duties

Responsible for the receipt and effective evaluation of 9-1-1 emergency calls to determine the nature of call and appropriate response. Operate land-mobile radio equipment to receive and transmit messages, and dispatch a variety of emergency response units. Conduct and provide system reports regarding access of all critical facilities. Communicate with emergent and non-emergent callers to ensure proper resources are provided using various technology such as computer, telephone, radio, email, and fax machine to relay information. Operate computer systems such as Computer Aided Dispatch and E-911 phone systems to provide public safety resources. Interpret geospatial data to provide emergency response to the correct location.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires rotating shifts.
• This position is subject to a pre-employment screening, and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident.
• This position requires current state driver's license.
• This position has a Temporary Duty (TDY) up to 5%.
• This position requires the incumbent to wear a prescribed uniform and safety apparel.
• This position requires the incumbent to successfully pass a National Criminal Information Center (NCIC) Interstate Identification Index (III) background check.
• This is a Weather Inclement Essential position and requires the incumbent to report to duty station during inclement weather, Natural Disasters, Terrorist Force Protection Condition, installation closure and other emergencies as regularly scheduled.
• This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position.
• This position requires the incumbent to be responsible for attaining Containing Dispatch Education (CDE) requirements through in-service training that is offered locally and any mandatory Department of Army (DA) Civilian training.
• This position has a requirement to lift up to 10 lbs.
• Possess and maintain Criminal Justice Information System (CJIS) Terminal Operator certification within 30 days of employment.
• Possess and maintain certifications in the following: International Academy Emergency Dispatch protocols Emergency Medical Dispatch, Emergency Fire Dispatch, and Emergency Police Dispatch within 6-months of employment.
• Possess and maintain certifications in the following: Cardiopulmonary Resuscitation (CPR), DoD's Telecommunicator I/II, Incident Command System IS-100, IS-144. IS-200, IS-700, and DoD Hazardous Materials Awareness within 6-months of employment.
• This position requires the incumbent to work alternative work schedule and mandatory overtime which requires an uncommon tour of duty including nights, weekends and holidays.
• This position is subject to an initial drug screening, and random testing thereafter. A negative drug test result must be received by human resources within 30 calendar days after the Entrance on Duty (i.e., start date).
• Selectee’s inability to successfully pass or refusal to conduct the drug test may result in the job offer being withdrawn during the recruitment process or subsequently being removed from Federal service for failure to meet a condition of employment.
• You may be required to sign a Statement of Understanding if you are selected for this position.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes work that involves answering emergency calls for Fire, Medical, and Law Enforcement by telephone, radio system or computer-aided dispatch system. Knowledge of law enforcement and fire service terminology, techniques and procedures to dispatch appropriate equipment and apparatus to emergency situations, prioritizing incoming emergency and non-emergency calls, and providing instructions concerning emergency actions such as first aid. Ability to operate various computer and communication equipment simultaneously. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute on a 5 minute sample with three or fewer errors. You will be evaluated on the basis of your level of competency in the following areas: Decision MakingEmergency CommunicationManages and Organizes InformationTechnical Competence

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address DZ-APF-W6CBAA US ARMY GARRISON FT EISENHOWER DO NOT MAIL Fort Eisenhower, GA 30905 US
• Name: Army Applicant Help Desk