This position is located in the Pharmacy Department of the Cass Lake Indian Health Service (CLIHS) located in Cass Lake, Minnesota in the Bemidji Area. The purpose of this position is to serve as the principal customer service support for the Pharmacy Department, to free for direct patient care responsibilities.

Duties

Greet and direct patients presenting to the Pharmacy Department for utilizing of pharmacy services at the front window. Answer and screen telephone calls and uses knowledge of the organization, programs, operations and procedure to make proper deposition of inquiries. Perform office automation duties to prepare documents such as correspondence, forms, and reports which can include technical materials, graphs, and charts. Receive and route incoming and outgoing material such as controlled or routine correspondence, reports memorandums, and other forms of written communication.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: 1 Year of General Experience OR 2 Years of Education above the High School Level. General Experience is defined as progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Cass Lake Service Unit 425 7th Street NW Cass Lake, MN 56633 US
• Name: Robby Chasing Hawk
• Phone: 218-335-3268
• Email: [email protected]