This Program Analyst (Web Manager) position is organizationally aligned under the Public Affairs, Office of the Medical Center Director at the Jesse Brown VA Medical Center. The primary purpose of the position is to serve as the facility's specialist and project manager for internet and intranet product development and maintenance, social media management and SharePoint development.

Duties

Duties include: -Serves as a specialist on web product development and web project management. -Responsible for the development and maintenance of the Medical Centers internet, intranet, social media sits and SharePoint sites. -Coordinates with program managers and staff to facilitate effective utilization of electronic methodologies. -Serves as web project manager and plans, directs and coordinates work of the interdisciplinary teams assigned to web projects. -Researches and evaluates new and emerging methods for web product development and web project management. -Consults with the VHA & VISN Web Team, the Public Affairs Officers, and medical center leadership to identify priorities for web product development. -Uses information to develop new or improved methods, prepares and presents concept and strategy papers and/or presentations. -Coordinates web product development plans and schedules, and advises Agency staff on product planning, development, design and implementation. -Manages the web product development process and associated activities. -Prepares process marketing and outreach efforts, and ensures a smooth, consistent and transparent product development process by providing comprehensive support documentation. -Provides technical direction and assistance to program division staff who are assigned to develop products for web and electronic information delivery. -Reviews final products submitted for adherence to Agency web policies, procedures, and guidelines. -Assists in developing, designing, and implementing annual and long-range plans to realize the web and electronic product development components of the Agency's strategic goals for information technology, communication, and customer service. -Maintains and updates the web presence for the Medical Center, this includes intranet pages, internet pages, SharePoint pages, and any other web product assigned. -Provides liaison with other Federal agencies, universities, task forces, and other groups and organizations on issues related to the development, operation, and management of web and electronic information dissemination programs. -Performs other related duties as assigned. Work Schedule: Monday through Friday, 8:00 AM to 4:30 PM Position Description: Title/PD# Program Analyst (Web Manager) PD #22213-O Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual/remote position. Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, facility applicants must meet all requirements within 30 days of the closing date of this announcement. Non-Facility applicants must meet all requirements by the closing date of this announcement, 02/05/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: One (1) full year of specialized experience that equipped the applicant with the particular knowledge, skill, and abilities to perform successfully the duties of the Program Analyst and is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization (GS-11). Examples of specialized experience include: Experience in positions that required knowledge of the principles and methods of web technologies, tools, and delivery systems, including web security, privacy policy practices, and user interface issues; broad knowledge of electronic information and data dissemination, web project management, information architecture, usability content management, Web systems technologies, and system design; in-depth knowledge of web design and development; experience serving as a technical authority on the web and electronic product development process; in-depth knowledge of program analysis and Web systems methodology used to develop and environment that includes approaches, standards, procedures, and guidelines for improvement of web products and their integration into the electronic information dissemination program; knowledge of Rehabilitation Act requiring Federal agencies to make electronic and information technology accessible to people with disabilities; and experience acting as a liaison with other Federal agencies, universities, task forces, and other groups and organizations on issues related to the development, operation, and management of web and electronic information dissemination programs. There is no educational substitution at the GS-12 grade level. You will be rated on the following Competencies for this position: Communications and MediaPlanning and EvaluatingTechnical CompetenceWeb Technology Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is partially sedentary and involves walking to all parts of the medical center and travel to satellite clinics. It occasionally requires the carrying of light office equipment and materials. Working Environment: The work is primarily conducted in a typical office environment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no substitution for required experience at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Jesse Brown Department of Veterans Affairs Medical Center 820 South Damen Avenue Chicago, IL 60612 US
• Name: Woa Townsend
• Phone: 317-988-0059 X180059
• Email: [email protected]