This position is located in the Department of Health and Human Services, Administration for Community Living, headquartered in Washington, District of Columbia. This announcement has an applicant limit of 100. Once the first 100 applicants have been reached, the announcement will no longer be available to apply.

Duties

WHAT YOU'LL BE DOING DAY TO DAY As a Correspondence and Program Specialist, you will use your knowledge of and experience to optimize business results and customer experience by: Assigning, tracking, and reviewing for consistency and accuracy, all correspondence for the signature of ACL Leadership, managing and directing the correspondence and assignment tracking system for ACL. Planning, organizing, directing, reviewing, coordinating, and establishing controls for policy and program documents created by ACL and the clearance of documents created by other federal agencies and external partner organizations. Identifying, distributing, and balancing workload and tasks in accordance with established workflows and skill levels. Advising ACL managers and staff on all action items and correspondence requiring the Administrator's signature. Preparing signature-ready letters and memoranda for the Administrator and for the Secretary. Ensuring timely and accurate distribution of letters, memos, reports, and other documents that are generated by the IOA and are signed by the Administrator. Serving as a knowledgeable point of contact in ACL in collaborating and coordinating with HHS's FOIA Office to respond to requests for information about policy, process, and procedure and/or technical assistance concerning access to records maintained by the Office. ** Duties as shown are at the full performance level (FPL) of the GS-12. Duties will be developmental in nature when filled below the FPL.

Requirements

• U.S. Citizenship required.
• Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
• Suitable for federal employment.
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• All qualification requirements must be met by the closing date.
• Financial disclosure statement may be required.
• Probationary (or trial) period may be required.

Qualifications

WHAT WE ARE LOOKING FOR Minimum Qualifications: For GS-09: Experience: At least one-year of specialized experience equivalent in difficulty and responsibility to at least the GS-07 level in the Federal service that includes at least three (3) of the following: Preparing and reviewing correspondence and other documents and/or using correspondence control procedures. Working in a team environment. Using records management methods to ensure maintenance of electronic and hardcopy records consistent with applicable practices and procedures. Collecting, analyzing, and/or processing requests for information in compliance with FOIA or correspondence control requirements. Conducting policy analysis and collecting information to prepare documents on issues and activities. -OR- Education: Successful completion of a master's or equivalent degree; OR at least two (2) full years of progressively higher-level graduate education leading to a master's degree; OR a LL.B. or J.D., if related; in an accredited U.S. education program. (One (1) year of full-time graduate education is considered to be the number of credit hours determined by the school attended. If that number cannot be obtained from the school, 18 semester or 27 quarter hours will satisfy an academic year of graduate study. For information on Foreign Education, please see the 'Education' section for more details.) Transcripts must be provided. -OR- Combination: Successful completion of a combination of education and experience as described above. You must include transcripts. For GS-11: Experience: You must possess at least one-year of specialized experience equivalent in difficulty and responsibility to at least the GS-09 level in the Federal service that includes at least three (3) of the following: Assisting with coordinating a variety of administrative activities related to correspondence and document preparation and analysis and/or related areas. Interpreting and/or explaining information and concepts in a clear and concise manner for a variety of audiences. Investigating and/or analyzing requests and providing responses to requests for information in compliance with FOIA, records requirements, or similar processes. Researching case law, regulations, directives, notices, and/or manuals to properly process simple or complex FOIA or correspondence control requests. Conducting policy analysis and collecting information to prepare papers, memoranda, analyses, briefing documents, proposals, and other documents on issues and activities. -OR- Education: Successful completion of a Ph.D. or equivalent degree; OR at least three (3) full years of progressively higher-level graduate education leading to a Ph.D. degree; OR a LL.B. or J.D., if related; in an accredited U.S. education program. (One (1) year of full-time graduate education is considered to be the number of credit hours determined by the school attended. If that number cannot be obtained from the school, 18 semester or 27 quarter hours will satisfy an academic year of graduate study. For information on Foreign Education, please see the 'Education' section for more details.) Transcripts must be provided. -OR- Combination: Successful completion of a combination of education and experience as described above. You must include transcripts. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.

Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed.

Contacts

• Address Administration for Community Living 330 C St SW Washington, DC 20416 US
• Name: SROC Help Desk
• Email: [email protected]