Job opening: Work Order Assistant (OA)
Salary: $44 117 - 57 354 per year
Published at: Jan 24 2024
Employment Type: Full-time
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
About the Position: The Fort McCoy Directorate of Public Works (DPW) provides support to units and organizations located on Fort McCoy property. The DPW maintains the installation infrastructure and environment.
Serve as the focal point for work requests for the Garrison and all installation tenants. Performing a variety of clerical, administrative, budget and associated typing/automation duties relative to processing and managing work request information.
Utilize standard office applications and web based information systems, primarily in the General Fund Enterprise Business System (GFEBS) and Integrated Facilities System (IFS).
As the first point of contact, the incumbent is responsible for providing courteous and timely customer service to the various customers serviced by the Directorate of Public Works (DPW).
- Appointment to this position is subject to a background investigation to determine your suitability for Federal employment.
- In this position, a qualified typist is required.
- Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes providing excellent customer service to internal and external customers by phone, in writing, in person and by email; working well in a team environment by helping meet deadlines and objectives for overall organizational mission requirements; entering and reviewing data in computer programs such as General Fund Enterprise Business System (GFEBS); preparing reports and correspondence using computer generated systems; or responding to a variety of work order requests from all supported customers. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
You will be evaluated on the basis of your level of competency in the following areas:
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
- Address DE-APF-W0XYAA US ARMY GARRISON FORT MCCOY
DO NOT MAIL
Fort McCoy, WI 54656
- Name: Army Applicant Help Desk
- Email: [email protected]