This position is located in the Department of Health and Human Services, Administration for Children and Families, headquartered in Washington, District of Columbia. This announcement has an applicant limit of 100. Once the first 100 applicants have been reached, the announcement will no longer be available to apply.

Duties

WHAT YOU'LL BE DOING DAY TO DAY As a Supervisory Child Support Program Specialist, you will use your knowledge of and experience to optimize business results and customer experience by: Proposes, develops, and manages child support program evaluation and research. Provides leadership to build policy and program-relevant research and evaluation evidence to identify strategies for child support program improvement as well as identify and synthesize existing evidence. Promotes adoption of promising and evidence-based child support practices in the child support field and among child support partners. Identifies, develops, analyzes, implements, and evaluates new policies and procedures to improve the child support program. Develops a comprehensive/detailed technical assistance plan, goals, objectives and actions, based on the findings and results from grants, programmatic experience and research in coordination with high-level officials and representatives from various groups and organizations across the nation to strengthen family relationship through the child support enforcement program. Reviews and develops a plan for Federal/State/Tribal/local collaboration to improve program effectiveness; develops options for involving stakeholders' expertise; and model programmatic trends and successful results for potential replication and adoption. Develops and establishes collaborative relationships with other Federal agencies carrying out programs interrelated with child support enforcement and the stakeholder communities of those programs.

Requirements

• U.S. Citizenship required
• Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
• Suitable for federal employment
• Meet time in grade restrictions by the closing date of the announcement
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• All qualification requirements must be met by the closing date.
• A financial disclosure statement may be required.

Qualifications

WHAT WE ARE LOOKING FOR Basic Qualifications: A. Must have at least a bachelor's degree in behavioral or social science; or related disciplines appropriate to the position. OR B. Must have a combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR C. Must have at least four (4) years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. AND Additional Qualification Requirements: In addition to meeting the Basic Qualification Requirements candidates must also possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-14 level in the Federal service that includes three (3) of the following: 1. Leading initiatives for a Federal, State, Tribal and/or Local Child Support Programs. 2. Administering, implementing, or evaluating technical support functions for a child support and/or social service grant program. 3. Assessing operational and financial needs of a program to address policy, planning and/or budget activities. 4. Collaborating with key officials of other Federal, State, Tribal and local agencies on policy or strategic development initiatives that improve child support and/or social service program practices. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.

Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed.

Contacts

• Address Administration for Children and Families 330 C St SW Washington, DC 20201 US
• Name: SROC Help Desk
• Phone: -----
• Email: [email protected]