Serves as a Program Analyst in the Group Practice Management (GPM) service, directly aligned under the Facility Director, specializing in clinical operations, business analysis, and development across wide range complex activities with the VA Ambulatory Care Center (VAACC) and its associated community-based outpatient clinics (CBOCS).

Duties

Facility lead for coordinating not only data pulls related to wait times, clinic and provider productivity, and open consults, but also leading the analysis of the data generated. Expert in a full range of administrative requirements that include, but are not limited to, designing and coordinating processes and systems to monitor clinical operations workload, demand, capacity, and productivity. Independently handles issues related to the assessment of clinical operations (e.g., data tools used, efficiency and productivity assessments, data integrity, data validity, business analysis of data generated. Ensures reports are sent and or directly responds to VISN 10 and VHA Central Office (VACO) inquiries on behalf of the the VAACC in matters related to access to wait times, clinic operating efficiency and productivity, demand forecasts, and business case analysis, Work Schedule: Monday - Friday, 8:00 am - 4:30 pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD03777A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/29/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education s described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Through and in-depth knowledge of a wide range of qualitative and quantitative analytical tools and methodology and the expertise to use them for the improvement of complex clinical operating systems and processes, Demonstrates interpersonal and administrative skills, sufficient to organize and coordinate thorough, systematic, professional efforts to meet the more complex planning needs and unanticipated requirements, and to provide written and oral reports with conclusions, alternatives and recommendations on national policies, projects, or studies for the VAACC. Expert knowledge of the healthcare organizational structure, missions, programs, healthcare delivery system and relationships, such as facility resources, community resources, programs and medical school affiliations in order to collect and analyze facility-level data used to make high-level VAACC decisions. Understanding of clinical informatics, demand forecasting, and business economics. You will be rated on the following Competencies for this position: Analytical ThinkingCommunicationCost-Benefit AnalysisData ManagementInterpersonal EffectivenessManages and Organizes InformationProject ManagementSystems Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary, with no special physical requirements. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Chalmers P Wylie Veterans Outpatient Clinic 420 North James Road Columbus, OH 43219 US
• Name: Norman Smith
• Phone: 260-249-0750
• Email: [email protected]